20/20 Ophthalmic Associates P.C.

After years of seeing Dr. Dobbs he has retired and I had to randomly choose new doctor to see and I picked Dr. Jones who ended up being a GREAT pick. He was so knowledgeable, patient, kind and had a great listening ear. He took care of all my issues even lowered my prescription which has helped tremendously with my vision I’m able to see perfectly clear without the headaches I can wear my glasses all day and night with no issues I’m so thankful to him for that. Also can’t forget about how helpful and knowledgeable Mr. Jack was in the optical center he didn’t pressure me to shop there instead he was very patient working with me to pick the perfect glasses and kind enough to let me know any issues I have to come back and see him anytime. I LOVE 20/20 optical I’ve been a patient there for years my mom and I both.

My father had a wonderful optometrist here for about 25 years with no issues. Dr. Dobbs, Dr. Young, and staff were very professional and pleasant. Upon his doctor’s retirement, they scheduled his appointment with the new doctor. For the appointment, there was an accident on the highway and we arrived 12 minutes late to the appointment. They refused to see him. I apologized for the inconvenience and rescheduled. For the new appointment, we made sure to leave our home very early to ensure they did not cancel the appointment. In the inclement rain and weather (while on the highway), we received a call about 30 minutes before the appointment to cancel the appointment. They lacked empathy for us having to drive and refused to see us with another doctor on this date. Considering they were so strict and dogmatic about being 2 minutes past the late time, you would think they would have been more prompt in letting us know that the doctor was sick. This is unacceptable and I feel like they truly did not want my father as a client. Sad.

There is no more 20/20. my Dr has already retired and his partner will be leaving this coming year. This is now called the River Region , and there will be no MD on staff. No one to do the surgeries so I am told. For me this changes the whole dynamics of the word Eye Doctor. Why should I continue to come to this River Region Clinic? I really don't trust the changes.

I and my wife have been using Dr. Young at 20/20 for some time. Dr. Young did cataract surgery a few years ago on my right eye. We thought very highly of this practice. In December of 2020 I became ill (heart issue) and was placed on a respirator for five weeks. When I finally woke up I was partially paralyzed. My right leg was and is still not usable, but I am regaining use of it through physical therapy, now able to stand on both feet and walk some with the use of a walker. My wife and I had an appointment with Dr. Young for a routine eye exam as we both need a change in prescriptions. On the particular day of our exam we left home and drove 53 miles in the rain for the exam. When we arrived the rain was still falling, even harder than when we left home. We waited, hopefully for the rain to stop. It did not. Since I am still wheelchair bound, with no cover to get the chair out of the trunk, so we could stay dry, along with my inability to move fast to the exam office, I decided to reschedule for a better day. I was told that if I canceled we would have a $25.00 each cancellation fee to pay before we could reschedule. I reminded the person that the only reason I needed to reschedule was that I was crippled and could not move to the office without getting soaked. That made no difference to her. So, I told her we would not be back. We made another appointment with another doctor to have our vision corrected. This time in our own locality. N Ed & Maureen Weaver

I'm 36 years old, and I have used 20/20 my entire life as my father had used 20/20 since before I was even born, I suppose. Donald ran the glasses shop, and I first met him my first visit back in 1989. Now his son-in-law runs the shop most of the time, but the whole outfit is personal and family-like. I also love how they still have the practice on Narrow Lane Road for those of us who still live in traditional Montgomery.