Alpine Vision Center

Awesome place to go for eye care! Molly the optometrist was friendly, caring and thorough. Her tech Brynne was kind and caring too. Gabe their general manager helped me pick out my glasses. That I love! What a great guy! Will definitely be going back!

They dropped VA Community Care patients, which is fine if they don’t want to deal with the VA, but now I’m getting AI messages at 7:30p and hounded even though I can’t use them. Don’t know what changed, don’t care. Whoever bought them and dropped VACC is failing at recognizing patient origins which is poor record keeping and poor management. Do you want your healthcare providers to have poor record management? I wouldn’t. UPDATE: response from owner acceptable. Will remove review in 2 weeks if no other attempts to contact me are made.

I used this optometrist and was ultimately scammed. As a new patient, they informed me I had an “entirely wrong prescription” for what I needed. I proceeded to use my new glasses from Alpine for months as instructed by the clinic and they never improved; thus I went back to using my old glasses. When I called to ask about concerns they said “give it more time”. My new optometrist informed me my new glasses (frames + lens) showed “anti glare” and only 0.25 in one lens which is completely off from my prescription…making a ense why my glasses never worked. They were disorganized from the moment I walked in until now. The optometrist was friendly but in my opinion this clinic is not trust worthy. Do not waste your time or money here and go elsewhere.

Really disappointing experience. Horrible customer service with no accountability or follow-up. After an initial exam, I have had to call 3-4 times just to get basic things like my prescription and pricing on contacts. Once I did order new contacts, I was never given a receipt or tracking number but was told they would arrive within 1-2 weeks. 2 weeks came and went and I had to follow up yet again. The front office told me that MAYBE my left eye contacts would arrive within the next week and that there was no confirmation of the order either way. The only thing I know for certain is that my credit card was charged and they can’t tell me if/when the mysterious contacts will ever arrive.

Just had an appointment today, and it was amazing! Emily was the person that helped me pick out my glasses, and she did an amazing job doing so! Brynn was the tech and she was super nice! Every one greeted me with a smile, and they were super friendly! Dr. Admire was also super nice and made me laugh! I will definitely be coming back here!