America’s Best Contacts & Eyeglasses

Absolutely junk glasses, I had to buy a glasses repair kit so I could tighten both pairs EVERY day only a month or two after purchasing. If I don't, they fall apart and the lens just fall right out of the frame. If I'm out and about, I just have no glasses until I get home or else I risk losing the lens entirely. Every. Day. They both have the exact same problem in the same exact place as well. Pretty much brand new glasses. Not a single scratch on the lenses from misuse either. I treat all of my stuff with great respect. I came here because my old frames snapped after 7 years. Never had this issue and I bought my last pair in 2018 from an americas best. Another corporation increasing prices and decreasing quality. I spent over 300$ to buy cheap glasses that I have to repair. Every. Day. Worst place to get glasses now. They never fitted them to my face...when did they stop doing that? I presume the problem is either in manufacturing or customer service. When I came in to get my glasses (why can't you just ship to my place???) all they did was hand them to me in cheap see through containers and said "that's it".... I attached a picture of evidence to prove everything I said and to point out the "problem" area that exists on both glasses. The screw in that picture is NOT the screw that comes with these glasses because as you can imagine. I've had to replace them multiple times. DO NOT and I reapeat DO NOT get glasses from americas best.

Hi, first time dealing with america's best. It's my wife's second time this time.We ordered prescription shades with our glasses.I haven't had glasses since I was seven.So those are great, but do not ever order shades from them.It was a total run around first.They told me my sunglasses were in all they had were the lenses.No, frames I ordered nike frames.They told me they had to order the frames.Okay a week goes by.They call and say my glasses are in.Go back in still the same thing.Just lenses for the shades, no frames, so they take the Nike frames off-the-shelf that everyone's been trying on gross. You could have just let me wait it. I would have waited for my frame so they were not the ones everyone was trying on everyone in there is very polite. It's just a very terrible experience. I with ordering prescription shades. They don't give no updates on my wife. When she has her orders in, they only do updates for me. When we both are on the same account, just a very bad and annoying experience for my first time. Getting glasses.

I had an awesome experience. The new manager was very helpful. We are here for softball from out of town and my daughter lost her contact and she was very helpful in getting us a contact. Thank you and best wishes on your new journey

One employee, the one I was checking out with, was not good at explaining options or general customer service and it ended up costing me more time and money than was. Funny quote of the day he said “screw you computer, I am God. He was saying weird things and making weird sounds. Carmelita and Dan were fine and the docs were good. Not the best first experience at this location

I recently visited the office off 1st and Wadsworth and I do like the doctor but I have been calling for the last four days to see if my glasses are ready and either someone picks up and says hold or they just pick up and put me on hold. Currently I’ve been on hold for 28 minutes and the girl said give her 5 or 10 minutes. I called this past Saturday and they never even answered the phone. Super frustrating when I’m just trying to see if my glasses are ready. My husband needs an exam and glasses but I won’t be sending him to this office. Customer Service is not something they strive for.