America’s Best Contacts & Eyeglasses

I called today at 445p to speak about replacing my glasses; I’m in a lot of pain and just had surgery on my privates - I informed the person who answered that I lost them & if I can replace them they said it doesn’t cover losses fine; I genuinely didn’t wanna go in bc of the pain & bleeding - I do have them in pieces. I was hung up after explaining I’m bleeding from my area after surgery 🤷🏽‍♀️ the lady hung up on me. As a woman, come on. Be supportive and a girls girl, not a weirdo. Please corporate reach out to me! Attached are the pair broken and the one not 😊 I’m heading over there now as well. Thank you !

Great customer service from the time I entered to the time I left. Staff was upbeat and attentive. I appreciate their professionalism and patience required while I decided on the right frames and asked many questions about the right coatings. It was my first time at AB; I hope the glasses are as good of a fit as the staff. You can tell they really enjoyed working together. Thanks AB!

The dr was amazing. My husband chose safety glasses with transitions and twice they were NOT done correctly (no transitions) when I spoke with The GM Natalia she could care less. I asked for a refund and she just stated ok. Not that we were asking for much. Just an apology would have sufficed. There was a young hispanic woman who was amazing when we were choosing our frames. Its sad because Id hoped for better customer service. Oh and while I was searching for frames one of the reps seemed agitated whenever a new customer would walk in. Being someone who works in CS we know that any customer whether paying or not spreads great customer service and is the best way to get free publicity. Not good America’s Best! Not good at all.

Great Staff so Professional and Service I see so Clear now Thanks Ogre,Chris,Alexandra 5 Stars Highly Recommend this place for Glasses or Contacts

My experience today was fantastic!! Everyone was extremely helpful and professional! Joanne, Amanda, Carrie, Natalie “Meka”(who did my eye tests) and Dr Eric! All were the best! I felt appreciated as a customer, no over pushy sales, very welcoming clean fun environment! I would recommend this location to anyone! Thank you All!