America’s Best Optometrist

Great staff Brandon was supportive and encouraging and very respectful. Great customer with all I was late and missed my appointment and waited two hours for an open slot and all interaction with everyone coming in was pleasant. Josephine is an awesome supervisor. Linda was polite and very detailed and answered my questions and offered information to complete the sale. Dr. Finch was absolutely amazing and explained and answered all concerns

Thank you to the lions club for helping me with the glasses from America Best Eyewear. The office was located on Quebec St. I appreciate it but I can't really say the same for the customer service I went to go pick up my glasses and they greeted me at the front desk didn't ask me to sit down try on my glasses look in the mirror I explained to one of the ladies that my glasses were kind of loose and she grabbed them and she just like bent them when she gave them back they were kind of like bent at the same time another lady was asking me to use my phone to put a review on for the Lions Club ,she kept messing up my phone I had to keep taking them off and stopping you know it got confusing to try to see what going on with my glasses just to help her with my phone to put the review on and in the end the girl that bent my first pair of glasses walked away to help somebody else and then there was nobody there to help me no more so there this other lady she was a black lady and she said is there anything else and I was like well my glasses are still kind of loose and I asked them if they could fix the nose piece because the first lady bent them and walked away she then proceeded to take and brought them back like in 2 seconds she didn't even ask me if they were fine or do I want to try them on again. I'm so serious that lady bent them really bad anyways long story short I just barely got the glasses and they fit really ridiculously one side is like higher than the other. It's sad I couldn't get the help I needed to fix them, and all that was wrong was that they were a little loose. The second pair they're so big on me they fit so big and I just don't remember my glasses fitting like that when I first tried them on they weren't very helpful to me then either. The customer service is really bad My glasses they help but they're hard to see out of and I need them reframed or like you know positioned so I'm going to take them to another America's Best and have them at least fitted better. Yeah so next time anybody who goes there with the Lions club voucher make sure that you get your needs met because I guess because I had a voucher that they didn't feel like they had to help me or ask questions or even answer my question. I really felt like an idiot a total idiot I walked out of there really unhappy I can't believe that literally 3 Ladies walked away from me without asking me If everything was okay I guess because they already got paid. I didn't get their names I wish I would have but they know who they are. The Lions club thank you for The voucher you did it right away and it's been good all this time, and I really wish I would have took my time when I was picking out the glasses because one of the frames are just way too big .I really a apologize because I don't ever give bad reviews but I don't ever really get treated like that either I mean when it comes to something that's important or just period.I was really unhappy with them and I'm really unhappy now with my my glasses. Once again thank you to Lions Club . To the people working at the America Best eyewear around Quebec you totally made my Chance at picking out great frames very uncomfortable and very frustrating. Y'all need to have a little bit more patience with people ask people questions and not be so rude to certain people. I felt singled out my glasses I feel are ruined. I mean Even the lady that helped me when I was first picking them out could have been a little bit more communicative and you know said maybe those are too big maybe those are too small something but she also was very short with me . That is your Ladies profession that your job I would think that you guys would do it with more sincerity at least you know better customer service apparently not tho.Thank you for the regret of going there and wasting my chance at having the best glasses I could've.

The accessibility of the place was amazing. Going through the first door was a bit difficult, but one of the people there rushed to open it fully for me. She then asked if I was able to transfer myself or if it would be easier to for me to stay in my power chair in a very respectful way. Everyone was so accommodating and when it was time to pick out my glasses, they helped me find ones that fit my style and my color theme. I'm new to using a power chair, so it was amazing to have everyone be so helpful.

America's best on Quebec in Denver performed my annual eye exam yesterday. They were absolutely amazing! Josephine, the manager was warm, friendly, and inviting. Jesus gave me the best explanation of what he was doing as he measured and imaged my eyes. Dr. Finch was warm and friendly as well. We discussed what contact lenses would be best for my situation. Shantel explained my options and prices succinctly. A great experience!

Dose not take walk in. No one is in here. They don't close for a few hours. Every single staff member out front got the cell phone out. I was told they are too busy for a walk in I came in before 4:30. I was in the store for over 1 hour and 30 minutes with my husband. The manager is talking trash about employees that are not here. You have your cell phone reading my review and talking about it front of my face when you supposed to be looking up the insurance for my husband's glasses. You left us to show the other employees the review on your cell phone and went over how you are going to tell the boss it was a lie.