America’s Best Optometrist

This is the BEST location in the Denton/Flowermound/Lewisville area. Elizabeth the assistant manager is incredible. Her knowledge is unmatched. She is excellent at customer service and really helped me solve multiple issues I had with the glasses I purchased at another location in town. They were causing a ton of pain and the wrong size and lenses for me. She went above and beyond to help me. Thank you.

Hannah was so helpful! I am so happy with the glasses that I was able to buy. Hannah pointed me to the exact pair I was looking for and was so kind. Very excited! This will be a perfect pair for my upcoming wedding as well! Love America’s best.

This store is amazing...after subpar service at a previous location I decided to try again and I'm so happy I did. I was greeted with a smile and felt very welcomed and taken care if from start to finish. They were truly amazing...they now have my business!!

When I first came to America’s Best in Flower Mound, I was very impressed — everyone treated me wonderfully, and I left feeling happy with my choice. Unfortunately, my experience when I came back to pick up my glasses was the complete opposite. The receptionist who helped me was extremely dismissive. She set my glasses in front of me, told me to “try them on,” and didn’t bother to ask any questions or show much care at all. When I asked for my prescription, she acted like it was a burden and handed it to me without so much as a smile. Another staff member avoided eye contact with me the entire time I was waiting, which only added to how uncomfortable the situation felt. I went from feeling excited about finding a new eye care provider to feeling ignored, unwelcome, and disappointed. Sadly, because of how I was treated, I won’t be returning here nor will I refer any of my friends or family members.

I ordered 2 pair of glasses in June-one was a pair of prescription sunglasses and the other regular glasses. When I tried on the regular glasses I immediately noticed a problem with the right lens-everything was blurry so after wearing it a day I returned to the Flower Mound store. I explained the problem to Dana and she correctly diagnosed the problem with the progressive lenses. The line between the distance portion and the reading portion of the lenses was too high. She spent 30-35 minutes with me resolving the problem. Even though Dana had to reorder a new pair of glasses( meaning another 2 week wait) I was very impressed with their service. America’s Best acknowledged the problem and resolved it. I was very impressed with their customer service.