I had been going to an eye doctor that I really liked but the hours and location weren't so convenient. After reading about Dr. Sheffield I decided to give her a try. She is located within For Eyes who had done a great job with my previous prescriptions. I can't say the same for my last prescription filled at a major eyeglass center in a local mall. They were totally unusable. I found Dr. Sheffield to be extremely knowledgeable and friendly. She took the time to explain everything and even examined my last prescription lenses and understood why I could never use them. Her staff is just as friendly and helpful. They contacted my insurance company beforehand to make sure everything was covered. After my exam I found a great selection of frames at For Eyes. Update: After having gone to Dr. Sheffield for my eye exam and paying a copay for two additional tests I had done while in the office I received another bill from my insurance company. Apparently, because they found a potential issue when I went in they were billing me for what should have been my free yearly eye exam. When I contacted their office the person that does the billing stated this is how they bill. My insurance company also contacted them and was informed I did not have an eye exam. Funny, if I did not have an eye exam how I was able to receive new prescriptions for eyeglasses. I guess their approach to billing is that of a colonoscopy. Your free exam is covered by insurance unless we find something. However, the other eye doctor I went to never had this policy and while their hours may be somewhat of an inconvenience it looks like I will be going back. Dr. Sheffield is an excellent doctor but the billing department needs to handle things differently.
