Atlantic Family Eye Care

I love Atlantic eye care. I’ve been a patient for over 8 years and every time I’ve visited I’ve always had a great experience, dr Freitas and his team are amazing and have been so great to me and my family, the staff are professional and extremely supportive and everyone knows what’s happening. The best part is in over 8 years and 40 plus appointments I love seeing the same familiar faces. Definitely says appt about the working conditions. Absolutely love them and would refer to anyone

Had my first appointment here today and was thoroughly impressed. The staff is great and the entire experience was very professional. I felt well taken care of from start to finish. I definitely recommend them to anyone looking for a new eye doctor.

Wonderful family eye care! The staff at Atlantic Family Eye Care was super friendly, and we barely had to wait at all. The glasses selection was great—I picked out a really cute pair of Coach sunglasses and can’t wait to get them! Our eye doctor was excellent—kind, patient, and great with both my daughter and me. She made the whole visit comfortable and enjoyable. Highly recommend! Looking forward to our next appointment.

I trust Atlantic Eye for my eye care. The doctors give thorough exams and are competent in the treatment of a wide variety of eye issues. Dr. Freitas has given me exceptional eye care for years. He even accurately diagnosed a vision problem that I experienced a few years ago while several specialists failed to identify the issue correctly! This office has the most updated equipment to identify and monitor your vision and eye conditions. The staff is friendly, helpful and knowledgeable. The selection of eyewear is up to date and reasonably priced. Last, but not least, the staff will work with you to ensure you get the most benefit out of your insurance coverage.

Such a shame that the front office are so rude and not helpful. I had been going there with my family since before Covid and we didn’t have insurance so I paid full price for their services because I had great experiences with every doctor there! The staff seems to be overstretched or ill-equipped because I called one day and was put on hold for over an hour but never got an answer to my Q. She told to email and after two months, I never received a response so I decided to walk into the office to ask a simple Q! Receptionist very rudely said I needed to make an appointment bc there was no record of my child’s last appointment… (literally 3 months earlier….) So I made an appointment with her right then and there. A couple of days later, I just wanted to make sure that I was supposed to make an appointment bc she just had one… The call went right to the optometrist but she kept cutting me off saying that my order was not through them. And argued with me that maybe I’m remembering wrong, but I confirmed I JUST paid the remaining balance! I told her about my frustration with the staff bc no one is listening to my SIMPLE Q: Can my child try another brand of contact lens??? THAT’S IT! Why is it so hard to convey that??? Janice continued to tell me the information I was giving her was wrong, then verified what I said was right, but would still not let me get to the Question!! But she insisted that she heard me, but instead she just gave me the exact thing that I didn’t want: the exact contact lenses from the previous order…. WHY?????????? SO. VERY. FRUSTRATED!! 😭