If I could rate lower than 1 star, I would honestly go as far into the negatives as possible. I originally came here around 10 years ago for my first pair of contacts while I was in High School and had checkups every single year since. (It's required to get your eyes checked yearly if you want to get a refill on your contacts.) Meredith Prevor-Weiss was the only person I ever went to for anything eye related, both contacts and glasses, so she would have access to everything related to my files and prescriptions, as she was the one who gave them. For some reason, whenever I would call in to get a checkup so that I could continue to purchase my contacts, I was asked by the woman at the front desk if I knew my prescription, and if not they would charge me extra. I didn't always know my prescription because she would change it slightly whenever I went in, but it made absolutely no sense to me why they would ask me, when they have all the info on the computer right in front of them. Regardless, I would go find my contact lense box and read them the prescription. After a period of around 10 years I went in for my yearly checkup, the last time I have been there, and spoke to Ms. Weiss about how the last pair of contacts I had didn't feel as good as the ones prior, and that whenever I would look at a computer screen, everything was very blurry. To which she responded "that's odd, your prescription hasn't changed in 5 years" Which made no sense to me considering 1. I knew it had and 2. She had all the info on the computer next to her and she could have seen that it changed, plus SHE WAS THE ONE WHO ALWAYS CHANGED IT and I only ever purchased contacts that SHE prescribed for me. Anyway, I went home and dug through some papers and found the Costco purchase history of a few years of contacts, and not only had they changed the last 2 years, but they had changed every single year for the last 5 years. I couldn't recommend this place less.
