Absolutely awful! I was there for my 8:00 appointment, office staff was more concerned with gossiping than getting the office open. Made me wait 40 minutes before they even recognized my existence. After the exam they said they couldn't find my insurance. They didn't bother to call the insurance company, they said I wasn't covered. Charged me for this appointment and my follow-up. No receipt or explanation. I didn't find out about the prepaid appointment until we asked for paperwork to file for reimbursement from our insurance company. I refused to go back so they refused to give me my prescription. So now I'm out $265 and have to go to another doctor to get my prescription. Do yourself a favor, STAY AWAY!,
Bay Springs Eye Care
About
Bay Springs Eyecare serves patients in Bay Springs and the surrounding part of Mississippi from its office at 2684 Highway 15. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (12 plans in total). Doctors at this practice include David Otto, OD, Audrey Otto, OD and Madison Wilson, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (601) 764-2120 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2684 Highway 15
Bay Springs, MS 39422-7429
Get Directions - Phone
- (601) 764-2120
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 10
Doctor Otto is great and was really informative. He went above and beyond. His staff even fixed an old pair of my glasses I love.
The front staff needs an overhaul. I’ve called several Times during business hours & 1.2 the calls no one will answer. Just called to check on contacts that I was to be called about last week only 2 be told twice they weren’t there & after asking my name for the 4th time in a 3 min convo she found them. And they’re not friendly.
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