Billings Visn And Contact Len

I have 8 kids and myself who have been going to the eye Dr since moving here 5 years ago! Each time we go we have to deal with the front desk girls who always seem to have attitude problems! My daughter needed a contact fitting and they were unwilling to work with us on certain times considering I don't think it is something my daughter needs to miss school for! After mentioning so the girl immediately got a nasty attitude! I called bcuz I got a new insurance for myself and the girl that answered the phone told me she doesn't know if they except my insurance and hung up on me before I could ask further questions. I would highly recommend going else where I know after this we are switching eye Drs customer service is key when working with people can't treat people rudely and expect them to come back. Relieved me to see I'm not the only one who is complaining.

My family has been going to Billings Vision for as long as I can remember! I have only had positive experiences.

I have been here twice now & each experience has been wonderful. The receptionists communicate so well, they call to confirm your appointment and let you know if you need to be in early for paperwork. They're incredibly friendly and kind in person as well. My appointments have started by their scheduled times. & the eye doctor was wonderful as always. He listens to my concerns, kindly guides me through the exam and finds me the lens most right for me. Thank you!

This business is extremely incompetent,they do not know how to bill insurance and have VERY,VERY,bad Customer service skills, they are very RUDE! I would not recommend them to My dog's much less anybody else,!! Absolutely incredible how these people can stay in business!!

I am so happy I found this clinic!!! I was treated so kindly and the girls were happy to help!! The sweetest girl, Megan helped me find exactly what I was looking for. She was so patient and gladly answered all my questions. She suggested so many options and helped me choose what best suited me! I feel so thankful that she took the time to really invest herself to helping me. I will definitely be coming here again! Thank you again!!!! Best place and employee!!