Bright View Family Vision P

Dr. Allspaw and her staff were phenomenal! Best experience that I've ever had regarding my eyes. Locally owned, affordable prices, great staff! If you need vision care, take your rear end there and you won't be disappointed!

I cannot express how grateful I am to Bright View. We have 3 kids and a hectic schedule. They are very helpful in getting everything scheduled, keeping us updated on glasses orders and respond very promptly to messages. Everyone is so genuine and thoughtful there.

I was extremely impressed with Bright view Family Vision. The staff were all very friendly and helpful. The Dr was very knowledgeable. The equipment was state of the art. I will definitely be returning for my vision care.

Messed up my prescription years ago when ordering glasses, which took multiple visits to get right and never fixed my contact prescription to match, even though I paid for that service. Called over the phone to ask for details of updated script and was told I need to pay again if I want help, in a very negative tone. Went to the doctor and the receptionist instantly told me they would call the police if I didn’t leave. Eventually the doctor spoke with me and told me that it was my fault and I accepted the bad prescription. They are great as long as you do exactly what they say, otherwise they will treat you very poorly and basically insist you go elsewhere. The customer is only as valuable as the doctor believes that you’ll swipe away without asking questions. Also back when they finally got my glasses corrected, I received a text saying to schedule an appointment to pick them up. I didn’t understand why I would need an appointment so I just went there to pick them up. Apparently the doctor was having lunch and she had to unlock the door to hand them to me. I’ll never forget the look of disdain she had for me, so none of what happened today (above) surprised me l. I was a huge bother then and an even bigger bother today because I asked questions instead of paying right away. I’ve had good work done there before and she seems to be good at her job most of the time, but it appears that her ego (big shot doctor, (eye roll)) is seeping into how the staff believes they should treat customers who ask questions. Fun fun. (I’m bracing for some BS canned message response with a passive aggressive tone and underlying message of “we’re sorry you feel that way. Yes, we charged you and you didn’t get a good product but hey, it’s on you. We could have just helped to make it right but since we aren’t making money on this specific task, heres some BS technical reason and here’s the door”)

Amazing staff that help you with anything you need. Dr Allspaw is very sweet and a wonderful eye doctor. She makes you feel comfortable when giving you your eye exam. Definitely recommend this place!