Central Arkansas Ophthalmology

Dr. Balz and staff were sooo thorough and kind! Extremely grateful for this team. Dr. pennick is also amazing. All the techs are kind and thorough. Wont go anywhere else!

They do all kinds of tests and exam but don't really tell you what's wrong. You leave there not knowing much more than when you went in. Never got a clear answer, and they booked a followup visit with the wrong doctor, who basically just looked at me and said everything's ok without really doing anything bc he was not the right doctor. i am NOT impressed with this place

The front office staff is rude. You can hear them complaining about patients clearly while waiting in the waiting room. The asian girl working up front is rude, has no communication skills, when checking out she would interrupt when trying to ask a question and instead of going back to ask the nurse to confirm a note the doctor wrote she just blew us off and even proceeded to try and argue with us for no reason. She had no clue what she was doing. Don't use Dr. Rojas, he is rude to his patients. My dad is 80 years old and doesn't comprehend stuff very well right away but he will eventually understand and he was trying to rush him and getting annoyed with him and needs to stops being so cocky and get an attitude check. That whole building needs an attitude check. Don't go here!

Horrible customer service! Front desk staff is incredibly rude and unorganized. Dr. Wooten left and they never contacted us to let us know. We drove an hour for our annual appointment just to find out upon arrival that there was no one to see us. Dr. Wooten was fabulous, but it does not appear that anyone else here cares about patients.

Dr Penick is top notch. His assurance, helping to relieve anxiety by thoroughly explaining things in such an easy way to understand. He always has a smile. He did surgery for each eye (cataracts) and I feel like I have brand new eyes/vision! Couldn't say enough about him as a Doctor. Everyone that works there has a great personality and makes you feel comfortable. Highly recommend.