The eye doctor was very impatient with my 6 year old daughter during the eye exam. My daughter was doing her best to follow the directions but was a bit confused. She was definitely not being uncooperative. She actually got teary eyed during the exam because of the doctors tone . I had been told over the phone when I made her appointment to bring her old glasses in so they could make sure they were the right prescription due to the fact my kid says they make her vision blurry . I asked about this to a lady up front , and she was also extremely rude and refused to look at them even though I was told to bring them in. If it was a miscommunication and I was told in a normal tone they couldn't look at them, that would have been fine with me. She was very condescending and ignorant. The only polite person I encountered in their office was the receptionist behind the desk. I have never left a bad review about a business before and I probably wouldn't have for them , but I am just not ok with how they treated my daughter who is always tries to be a people pleaser . She shouldn't have gotten her feelings hurt at an eye exam .
About
Christiana Health Care Services Eye Care Department serves patients in Newark and the surrounding part of Delaware from its office at 200 Hygeia Dr. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes Superior Vision (1 plan in total). Care is provided by John Otto, OD. You can walk in without an appointment. Call (302) 623-0100 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
200 Hygeia Dr
Newark, DE 19713-2049
Get Directions - Phone
- (302) 623-0100
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 8
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