I had a routine eye exam and I would say Dr. Nayar is pretty much in line with exams I've had by others, seems to be a good eye doctor. Here's my issue: he also sees my wife, saw her last year in July, and said he wouldn't need to see her again for 3 years as she basically has 20/20 with a little fuzziness on reading from computer strain. He wrote her a prescription which amounts to bifocals with nothing on one, then readers/cheaters for the other, commented that he had the exact same glasses prescription. My wife's father became ill and passed away this past year so she was finally able to try to fill her prescription last week, about 1 year and 10 days after it had been issued - but she's good for 3 years, right? However, the eye glasses place didn't want to take it, so I asked Columbus Eye to extend her prescription for 1 month so she could get the glasses. They refused and said another eye exam would be needed in spite of the 3 year period provided by Dr. Nayar. Funny because in spite of telling the office my wife's father had died, the staff member didn't even offer the standard stereotypical, "I'm sorry to hear that." It was more of a blank stare, then an abrupt trip to the back where I guess she talked to someone and made me wait 15 minutes until she returned and said, "No". So we have gone back to Berkeley Eye in Katy. Columbus Eye always billed my wife's medical anyway and never her eye insurance which covers the exam fully, so it was an annual fight to get it rebilled correctly anyway. And for me they overcharged me each year, then made me call and request my refund before it would be sent. We hated having to call each year but it was each and every year, just like clockwork. Dr. Nayar - you're only as good as the people you surround yourself with. I think you're a good doctor, but I think your staff could use an overhaul.
