Costco Optical

I needed to order contacts in person for a unique insurance reason. I was expecting to spend some time working through my insurance with the optical agent. Kris was training an employee while helping me and efficiently directing other customers to available agents for service. I was in and out a lot faster than I was anticipating which was great.

Optometrist was great. Optical department was unorganized; asked me to take a number then proceeded to help customers without numbers while I waited. Small selection of glasses. When I was helped, the woman was helpful and friendly.

Murray Costco optical I find one of the best places to get your optical care done. They have a large selection of glasses. The staff is extremely nice and when something doesn’t work out for your glasses or contacts, they redo it for free everybody in their staff is it so nice they don’t downgrade you. They treat you really kind, but I got a special shout out for Kianna The odds of you getting her to help you it’s extremely high. She’s really knows her job the ins and outs of it and she’s fast and efficient and extremely nice. So I’d highly recommend Costco optical center.

I had my eyes examined and wanted to order a pair of glasses while I was here. Nope, didn't happen! A clerk named Erik seemed very busy, including at least two other customers waiting for him. There were 3 other workers there, so I asked one for help picking out a frame. I waited a bit, but she was busy talking with another clerk about outside matters. The third female clerk? She was sitting on top of the counter where they fit your glasses, sneezing, and wiping her nose with her bare hand! Nope! The scariest part was, she seemed to be in charge, using pen and paper to possibly be inventorying some of the frames? I left, and will not be purchasing frames or anything else here! I thought about complaining, but to whom?

Erica was awesome! She was so attentive to my partner and I as we looked for glasses and asked questions. She was thorough in explaining the different lenses and we appreciated how kind she was.