Costco Optical

The folks here helped me get everything sorted with my prescription and insurance. Erin was great to work with and helped fix an issue with my insurance so that my benefit was applied! Ended up being the cheapest option for contacts too which is always a huge plus.

Great customer service! I needed a pair of distance glasses for driving, but my doctor recommended progressive lenses due a slight reading correction in addition to distance. Progressives did not work for me, and this Costco Optical dept was very helpful with correcting the order. Hassel free and very understanding.

My dad went in for eye exam today to get new glasses as he smashed his current pair. The dr told him he needed cataract surgery and getting new glasses before that would be a waste. One of the technicians spent 30 minutes repairing his "smashed" pair to hold him over!! Awesome customer service. Thank you!!

I was considering coming here for contact lenses. When I stopped by to chat with the office staff, the secretary insisted on chatting OUTSIDE the office, and started TALKING DOWN to and BERATING me in front of the entire Costco store. Simply because my eye care routine is not as ridiculously rigid as most. Yes, I have slept in my lenses, yes im aware of the potential side effects of doing so, but NO, I dont need a lecture on the Costco floor, in front of countless other customers. 30 years i have been wearing contact lenses, and have developed a lens care regimen that works for me, so I dont appreciate being lectured as if im new to wearing contacts. I took my business elsewhere and advise others to do the same. This office is to be avoided.

No lines for waiting. No number to take. We waiting for 40 minutes with 2 employees asking if we were picking up but not helping us. Went on to other people who just walked in and were looking at glasses as we waited patiently.screw this place!