All the staff look happy to be working there and create a welcoming shop. Happy receptionist. Fast turn around on orders. Lots of different brands. We got to look around at frames without staff hovering, and yet they were quick to give helped when asked for. Puts the big chains to shame.
Council Opticians Of Hamburg
About
Located at 6000 S Park Ave in Hamburg, NY, Council Opticians Of Hamburg is an eye doctor and optical shop serving the Hamburg area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. VSP, EyeMed, Davis Vision and Superior Vision are among the 14 vision plans accepted. Care is provided by J Demario, OD. The optical carries 36 frame brands. Walk-in visits are welcome. Call (716) 648-5761 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
6000 S Park Ave
Hamburg, NY 14075-3758
Get Directions - Phone
- (716) 648-5761
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 38
I’ve been coming here for about 5 years now, and the staff is always so friendly and knowledgeable. Dr. Todd is great, always answers questions and never rushes you out.
I had the best customer service experience ever! Everyone is so friendly and supportive there. They were genuinely happy that I was happy. The exam was thorough and the prescription is great. I bought two pairs of glasses. One is prescription sunglasses and they were equally awesome when I came back to get a progressive put in. (Learned single vision just not good all around for me) Did I mention quick? My glasses were ready in a days! I also stepped out of my comfort zone and thanks to Will I got a completely different kind of frame and I love them. If you need glasses go see them. The prices and selection are perfect and the people who work there seem like family. I like that. Thank you Council Opticians of Hamburg! 🤓😎❤️❤️
They have wildly changed their ethics over the years. I have been going for over 20 years and just paid over 200+ for just frames. When I assumed I was picking up my whole prescription. I asked the lady at the counter why I don’t have new lenses. And she then asked “why didnt the doctor order you new lenses?” To which I responded “ I don’t know. I came in routine as usual and asked for everything as I always do.” And then they stare at me like a dead fish open mouth asking for more of my money to get new lenses. I don’t know where they went wrong but AVOID at all costs. They do not care about you just your money
I've been a customer here for over 15 years and have always been more than happy with the friendly, helpful service. I can always count on them to help no matter what I need. When my son was little he would lose or break his glasses on a regular basis. Council Opticians in Hamburg was able to replace the glasses under warranty, and provide a second pair at a very reasonable price. I highly recommend them. They have a great selection of beautiful frames too.
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