I had an absolutely wonderful experience choosing new glasses here with Susan. She helped me navigate the entire process with so much patience and style expertise. She truly understood what frames would complement my face shape and lifestyle. She made what is usually an overwhelming task feel fun and effortless. Her customer service was top-notch. If you need new frames, go see Susan!
Couture Eyewear
About
Couture Eyewear is an optical shop in Winston Salem, North Carolina, located at 611 Coliseum Dr. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames, contact lenses and sports & safety eyewear. The practice is in network with 11 vision plans, including EyeMed, Davis Vision, Superior Vision and Spectera. It is open 5 days a week. Walk-ins are accepted. Call (336) 397-7200 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
611 Coliseum Dr
Winston Salem, NC 27106-5310
Get Directions - Phone
- 336.397.7200
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 3:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 78
My husband was recently involved in a work accident and broke his glasses, so he needed a replacement pair ASAP. I’m so thankful we found Couture Eyewear. From the moment I called, they were incredibly helpful and assured us they could take care of him the very same day. The entire staff was wonderful — professional, knowledgeable, and most importantly, kind. The pricing was also very reasonable, which was such a blessing during a stressful time. We were so impressed with the level of care and service that we’ve decided to switch to Couture Eyewear full-time. We truly appreciate how willing they were to help us so quickly. Highly recommend!
I had an amazing experience at Couture Eyewear. From the moment I walked in, the team treated me with genuine respect and kindness. After a very frustrating experience at another local optometry office earlier that day, they immediately acknowledged what had happened and made me feel heard. Chad and Susan went above and beyond to make sure I was comfortable and confident in my prescription. They provided sample lenses for me to try on and thoughtfully suggested that I remove my contacts for 10 minutes beforehand to ensure the most accurate assessment. That level of attention to detail meant so much. Susan also caught a prescription typo from the prior office and even helped to call and correct it for me. I truly felt cared for throughout the entire process. I’m so grateful for their professionalism, patience, and integrity. Highly, highly recommend!
Ask for Susan. She is fantastic. She was patient, friendly and a pleasure to work with. She went above and beyond to ensure that I was happy with my glasses and sunglasses.
I've bought several pairs of eyeglasses from here. Susan is always very helpful! Her husband, Chad, is very knowledgeable and answers any questions or concerns. Susan was very patient when I had issues with the fit of the eyeglasses I ordered. The frame was too tight, didn't feel comfortable and the weight of the lenses felt heavy. Susan recommended several solutions and with her guidance I was able to find another frame that fits my face perfectly. And, for a small additional charge, she suggested I upgrade to a lighter lens to help with the weight of the frames. Dr. Cogdill, the optometrist is very thorough with his eye exams. When he wrote me a prescription for computer glasses, I also ordered my eyewear from Couture. When the glasses came back, my sight when viewing the computer was blurred. Dr. Cogdill took the time to ask me some key questions, re-examined my eyes and wrote another prescription. Susan sent in the new prescription with the new frames and upgrade to the lenses. When the new 🤓 eyeglasses came back, I could see 👀 my computer clearer and I didn't have to strain or squint to read the words on the screen. The fit of the frame was perfect and the weight was light and much improved. If you are looking for a good eye doctor, a nice selection of frames, and stellar customer service, I highly recommend Couture Eyewear. I was not disappointed and I think you won't be either. Give them a try... results never lie! I am a satisfied customer and can witness to the good service they provide! ✨ ❤️✨
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