Daniel Heitman, O.D.

I was a patient of Dr Heitman before he was in his current office. Since that time Dr Heitman is associated with Vision for Less on MacArthur Dr. I spoke to his office assistant last week by phone and she was a little “unfriendly” then. So I drove by today to see Dr Heitman. The assistant was there but the doctors were both out for the day….. at 2:15 in the afternoon???? The office ‘girl’ never once looked at me when I was at the window. No eye contact. No greeting. She was reading something on her phone and acted like I was ANNOYING her when I asked for appointment information. Don’t bother to call or go to the office because you’ll get stuck with an unpleasant, unprofessional girl. And if you’re lucky, you might get an appointment….. 🤨

If you enjoy spending your entire day waiting while being ignored by the staff then this is the place for you. We sat there for over 2 hours. Only two people were ahead of us

7/9/2024 Receptionist very unprofessional over the phone . Doesn't write your information down to pass on and then hangs up when you catch her in a lie. I called back just to get her name and she hung up again. Make of this what you will but if for simple task this is what you get I wouldn't trust them with anything personally.

Dr. Heitman was very nice and personable. He answered all my questions appropriately and didnt make me feel rushed. I also appreciated that he was open on a Saturday. Unfortunately the receptionist in his office were less friendly, and even a little short with me when I asked about the difference in contact brands. I would say his office is a budget friendly step up from visiting an optometrist at walmart.

I’ve been using Dr. Heitman for many years and am always very pleased with my visits. He is friendly and personable, does a good job of taking care of your eyes! They’re always able to help me ordering contacts and glasses as well as following up to make sure they’re suiting my needs after my purchase Highly recommend this rrrr!