Divine Family Eyecare

Very kind people, however if you can’t sit and wait all day to see a doctor this is not your eye doctor. Super awesome staff just takes to long to see a doctor. Waited over 2 hours to be seen. Had to cancel very disappointing. Suggest do better scheduling if you can’t get your patients in with the doctor at the time their appointment or hire more doctors. If I was two hours late to my appointment you’d cancel it and charge my insurance.

Very satisfied with my exam. But when picking up my glasses I felt as though I was rushed. Never offered to set down and do adjustments to the glasses I asked for them to be tightened and he did however they could be tighter but felt as though I was an inconvenience.

I couldn't be happier with my experience at Divine Family Eyecare. *THE STAFF: Friendly and welcoming, professional, caring, attentive, highly competent, fast, effective. *The OFFICE/STORE: Very nice--well-stocked, attractively decorated, clean, comfortable. The location is easy to find, and parking is plentiful. *MY EXPERIENCE: I struggled to secure an appointment as a new patient at several other local practices, going through the insurance provider directory one-by-one. Then, I called DFE. Miss Shannon got me on the calendar in under a week. She made me feel valued and prioritized. After a thorough examination with Dr. Sylvia Jones, I sat down to do some comparison shopping with Katelyn, who showed me all my options. I can be indecisive, and not the most fashion-forward, so I appreciated her sharing her expert opinion. It helped drive me to a confident choice. After making a selection, she took my measurements for a customized fit. I was told to expect a two-week wait, but was back to pick up my shiny new pair of spectacles in 9 days. The name is accurate. I consider this practice my new vision home, because they made me part of their family. Thank you, team! You are truly fantastic. I'll be back when it's time to pick up my next pair.

Absolutely worse place ever , I got my exam here and I had to get new glasses because my old ones got broken. I had to pay out-of-pocket because insurance wouldn’t cover .After a week or so I got them as soon as I tried on them it got blurry , my eyes start to hurt. I had to take it home and try for 2 days because I thought they were bit stronger than my old once .But no they were done wrong. I calls they scheduled an inspection appt , I went in for my appointment. They had to redone it. Than i pick it up After three days, then the same thing happened but worse because this time it cost me migraines, dizziness, and headache because I had to wear for a week . Then I had to come back in to do the same exam now they had to resend it for a couple of days to redo it again. I don’t even know if they will get. UPDATE: As of 3/11/2026 I picked up my glasses again for the second time of them being remade . They are absolutely trash , I got so frustrated because I went back and fourth for them to get it right , and now am having the same issue but worse . How do I get a refund or get something else with my money 😒I wish I went to different place so my money wouldn’t go to waste.

Great service! Dr. Jones gave me helpful suggestions and health tips (food related) for dealing with my dry eyes. My appointment was very thorough and efficient. Prices are quite reasonable. I'm very satisfied!