Dr Borntrager & Associates

Been going here a few years no complaints. Staff very friendly including Dr. Borntrager. Had a fall and scratched my new lens Dr.Borntrager went above and beyond to get them fixed for me. There was also a time I had a vision emergency and they were quick to instruct me what to do to get it evaluated immediately. We are very appreciative and confident of the care we receive there.

Very upset you gave me the too strong of an eye prescription only 5 months ago. I’d like to keep my current glasses, since they were a very expensive GIFT but you won’t fix them when it’s your fault they’re wrong!!! The office girl told me my eyes must have gotten better! What a JOKE! I will NOT be coming back, not like you care though. Hopefully I save someone else this trouble.

Great place , my first visit last week. I was in and out as a new patient 8n about a half hour. Great staff , very friendly and knowledgeable I highly recommend this place

Booked an appointment with them after a referral from another vision center, the first person I spoke with whom was a male got my name right on the first try after our initial phone call. The second & third phone call that I received from who I’m guessing to be, the receptionist was a blatant example of micro aggression. The receptionist Donna butchered my name, even stating before her attempt that she was probably going to say it wrong & still proceeded to continue, didn’t apologize also told me she’d probably forget it again. You know most people attempt to use your last name if they’re unsure of your first just as a common courtesy. Well I received another appointment reminder call from her again never mentioning her own name until I asked for it & when I corrected her about the mispronunciation again, she chuckled about it. Unless you want to deal with micro aggressions I wouldn’t recommend.

I just left the eye doctor here the entire staff is amazing everybody was helpful friendly knowledgeable and the prices are written right in front of your face so there's no questions as the patient I was in and out and they quoted me less than 10 days for my frames to come in awesome place so glad I decided to go here The parking is easy to get in and out of very conveniently located Update: I love them so much that I made my husband an appointment they're the lady even talk to me on the phone while he was picking out his glasses and explain the pricing because I could not be there at the time of his exam what a phenomenal place !!! He's going to look great in his new glasses thanks for helping him pick them out