This office usually does not provide eye glasses prescription to you automatically unless you specifically ask for it. Separately, Dr. Hoh was to provide contact lens fitting and prescription based on previous contact lens package info. On the day of the fitting, my son had an eye infection and was unable to finish the fitting, he had to make another appointment for the following week. Upon his return, my son was told that the cash payment for the contact lens fitting he had paid previously was used for his infection treatment and he had to pay again for contact lens fitting. When I called and complained about the irregularity of this practice, Dr. Hoh became irated and said he did not want to have anything to do with our family and refused to provide my son a contact lens prescription. Dr. Hoh said he had treated my son for the eye infection, the contact lens cash payment was used for the medical treatment. My son is a Medical patient, but Dr. Hoh did not bother to submit a claim. We don't know what the so called medical treatment entailed; there was no itemized billing for any treatment. All we had for that day was a receipt for contact lens fitting. Nothing was mentioned about a medical treatment or relevant charges. Somehow, on the follow-up appointment, that cash contact lens payment had turned into payment for medical treatment. This is highly irregular and Dr. Ho;s attitude was arrogant. Perhaps he believes his Chinatown patients have little choice but to accept this kind of practice. They rarely, if ever, raise any questions because they are mostly confined to Chinatown. Still, wrong is wrong, Chinatown or not. Upon being called out on his highly irregular business practice, he did refund the cash payment with a check which my unbanked son has to pay a fee to get the refund. We will look for another doctor outside of Chinatown.
