Dr. Gary T Smith Family Eye Care

Apparently by reading the reviews no one from the office reads these because post from 3 years ago about how unprofessional the receptionist is must be the same lady still there. She is still rude and on her phone talking about family drama and acts like you are the least important thing in the room. Going on 5 weeks since glasses were order and when you call for an update all you get is “ it says their still in processing”. They were happy to take my money and tell me it be couple weeks. Loved the doc he was very friendly and professional, he needs a total staff change.

Dr Smith is a great doctor, however the receptionist has no clue of the meaning of the title she holds. Receptionist derives from reception, the action of receiving. She miserably fails at her job apparently still one year after the last review of her poor attitude towards the very people walking in to be received. She is extremely unprofessional having a FaceTime conversation with friends or family while looking at me and continuing to gossip about family drama. I’d rather drive to Huntington than go 5 minutes from my home to this poor work ethic and attitude.

I'm 29 now and have been going to Dr. Smith since I was about 7 and all my life they have all treated me very nicely. You can't get much friendlier or have much better of a demeanor than Dr. Smith and he's very great at what he does. I always am confident that when I enter their office my eyes are in good hands. My only downside is that they don't accept my current insurance so I always have to pay cash so it's hard for me to get both glasses and contacts during a visit unless I have a lot of money.

It’s been several yrs since I seen Dr.Smith and he was great and very professional. The prescription he gave me helped so much they were perfect. My entire family has had really bad vision. The staff was also very helpful while I was struggling to pick out a frame that was right for me. I have a small face and it’s hard to find a pair that looks and fits my face just right. Well I’m getting ready to make my next appointment for contacts and I hope I like them. Thanks everyone at the office

Incredibly unprofessional staff. I’d love to be giving a better review because Doctor Smith has always been very kind to me but the people working the front desk are extremely rude and petty and his tolerance of it is unacceptable. They’ve gone as far as to drop an obscene number clients because of Facebook comments criticizing the attitude of the front desk workers.