Be aware this place sells cheap products from China without warranty. They don't stand behind their product. Got a pair of glasses from this place which lasted for less than 4 months. The frame just cracked and could not hold the lens; it's worst than frame from the 99-cent store. Called them today. They said their policy is not allow them to replace the frame, and advised me to buy the other frame, same model and size to fit the lenses. (It could crack again in 4 months.) People change the glasses every year because of the change in the prescription, not because of the defected frame. No warning that they are not guarantee their stuff. But when I called, they said they posted the warning sign. I did not see it; and how can you sell the products that known-to-you is not last even for a year.
Dr Phi Doan Optometry
About
Dr Phi Doan Optometry is an eye doctor and optical shop in Garden Grove, California, located at 13916 Brookhurst St Ste F. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 11 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. Care is provided by Phi Doan, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (714) 530-4167 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
13916 Brookhurst St Ste F
Garden Grove, CA 92843-4331
Get Directions - Phone
- (714) 530-4167
- Languages spoken
- English, Vietnamese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 10
Dr. Phi Doan himself is very nice, but his staff are otherwise. Receptionists are cranky and arrogant. The other doctor that also work at this place is also not too friendly. If you buy $500 glasses and they will be very nice to you. Glasses and frames here are ok, but to get your glasses, you'd have to go through some frustration and feel discriminated by the receptionists/doctor.
They canceled your appointment without calling you to inform. They’re not reliable at all!
Worst optometry! Receptionist would tell you a different copay/price and after you sign all the paperwork they will make you pay more. They avoid the hassle of insurance billing and will make you out of pocket. Avoid this place!
This office is only interested in making money from you. If anything wrong with the glasses, instead of correcting their problem, they want you to pay more.
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