An office worker was very condescending and rude. She called my insurance crappy and said she had never seen anything like it. That was humiliating. My wife and I wanted to leave right then and there. We will not come back.
About
Dr Rebecca J Brown serves patients in Salem and the surrounding part of Ohio from its office at 389 N Ellsworth Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (13 plans in total). Care is provided by Rebecca Brown, OD. It is open 4 days a week. You can walk in without an appointment. Call (330) 332-1200 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
389 N Ellsworth Ave
Salem, OH 44460-2805
Get Directions - Phone
- (330) 332-1200
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:30 AM – 5:00 PM |
| Tuesday | 8:30 AM – 5:00 PM |
| Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 15
One of the most unprofessional practices I’ve ever been to. I was scheduled at 1pm waited and waited for the staff to come back from lunch. Finally at 1:10 ( 15minutes after their posted lunch hour ended) They got back and I was able to be seen. Only to be told 3-4 times I wasn’t covered by my insurance that I knew for a fact I was. She typed something in wrong and finally fixed her mistake and got it to work after I called my insurance company. Ridiculous. Not the first time I’ve had an issue but it will be the last
Incredibly unprofessional. I scheduled the first appt of the day at 8:30. They unlocked the door precisely at 8:30 and stuck me in a room. By 9:10 when no one had said another world to me I walked out. My time is important and I don't have time to take off work to sit and wait when I was on time. No respect.
Excellent service! I needed a piece of metal removed from my eye. I called and was able to get an appointment within 30 minutes of my call. Dr. Brown was able to remove it and I was able to go back to work immediately. Highly recommend!
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