Yura, the receptionist was beyond terrible. Yura refused to help me. Yura said she is "just a receptionist" and was the only person working in the office, the only person working in the office all day, said she had customers at the desk and hung up. Yura did not understand, I took am a customer. I hope this message gets to the owner so Yura can receive some much needed coaching with her customer service skills. As of now, I recommended anyone reading this to utilize a different eye care clinic.
Eagle Vison Center
About
Eagle Vison Center is an eye doctor and optical shop in Jackson, Wyoming, located at 1325 S Hwy 89 Apt 102. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 10 vision plans, including VSP, EyeMed, Davis Vision and Aetna Vision. Doctors at this practice include Natalie Nelson, OD and Shawn T. Galbraith, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (307) 733-3936 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1325 S Hwy 89 Apt 102
Jackson, WY 83001
Get Directions - Phone
- (307) 733-3936
- Languages spoken
- Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Denver. Holiday hours may differ.
Doctors at this practice
Reviews on Google 101
Terribly disappointed after a recent visit. The new lenses made my vision WORSE and the front staff acted like it was my fault. I handed the lenses back and of course received no refund of the $200+ I paid out of my pocket.
My experience with Dr Galbraith and his staff has always been exceptional. They are gracious, kind and helpful. They also have a selection of economical frames to choose from as well as the higher priced ones. The five stars are for Dr Galbraith and his staff. My most recent visit has been very disappointing and is directed at the lens maker, whoever that is. I needed a new prescription and Dr Galbraith did my eye exam, I chose some economical frames and also added glare reduction and transition on my progressive lenses. When I picked the glasses up, they were very strange to look through but I know a new prescription can take a but of getting used to. When I was driving home on the highway I knew there was something very, very wrong. I couldn't see cars coming. The intermediate part was awful to , I couldn't see across the room. Everything was a horrible blur. However the reading part was absolutely perfect. I returned to the office and Dr Galbraith was wonderful. He redid the exam, and sent off the glasses again. When they came back, the distance and intermediate could not be better, but the reading at the bottom of the progressive lens is so much worse than it was the first time. I am afraid to take them back a second time. I have no confidence in Eagle Vision's lens maker at all and am afraid that when the fix one thing they ruin another part of the vision field. It very disappointing that such a stellar team has been stuck with someone who doesn't provide them with the product they deserve.
Friendly, professional, helpful! My uncle needed a quick adjustment. Great place.
This was a great glasses buying experience! The front desk greeted us right away and was eager to help. My husband and I were in and out within 30 minutes with an order filled. The woman who helped was very knowledgeable and clear regarding our options with lens' were, when we had never had those options explained at any other place before. We'll definitely be using Eagle Vision Center for the foreseeable future!
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