I was very satisfied with my appointment. Everyone was kind , easy to talk with. Any concerns I may had were addressed to my satisfaction. I would highly recommend them. They will be my forever go to for my glasses. Thank everyone at the office for making everything run so smoothly.
Empire Vision Center
About
Empire Vision Center is an eye doctor and optical shop in Kew Gardens, New York, located at 85-11 126TH St. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 4 vision plans, including VSP, Aetna Vision and MetLife. 63 doctors are listed here, including Nancy J Schiffman, OD, Elliot R Roth, OD and Scott A Bartlett, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (718) 849-7773 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
85-11 126TH St
Kew Gardens, NY 11415
Get Directions - Phone
- (718) 849-7773
- Languages spoken
- Albanian, Spanish, Bengali Bangla, Chinese, Gujarati, Hebrew, Hindi, Italian, Kannada, Korean, Malayalam, Russian, Nepali, Punjabi, Haitian Creole, Swahili, Portuguese, Urdu, Arabic
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 294
I love going to Visionwork for my eye care that works with your insurance and in your best interest. Kay was the person that helped me the two times that I came in by helping me with the frames that's best for my face and grey hair. The second time I came in was for my annual exam and I fell last week and scratched my glasses. She helped me get new glasses in a reasonable price without breaking the bank. You won't be disappointed coming here. Kay helped me after scratching my glasses after getting my new pair to have a spare around but I added everything in the new one which wasn't necessary and didn't realize in the store that I didn't need the reading or the transition lens because I was going to use the second pair indoor . I left a message to call me back and she did the next day and gave me the difference on my credit card for my second part which wasn't going to my insurance. She's amazing and love her customer service.
Fantastic staff. I have had really negative experiences in many other franchises and stores. This store was a pleasant surprise. The front staff is lively and efficient, and the doctor who comes on Saturdays was pleasant and invested in the appointment. My associate was the European blonde lady. She was so helpful and knowledgeable. 5 ⭐️s
Everyone was exceptionally helpful and super kind. I spoke to Christian over the phone and he was super knowledgeable and helped me with all my concerns. In the office he continued to assist me and made my experience super comfortable and smooth. Thank you!
Terrible Customer Service Very lazy staff and extremely disappointing service. I was the first customer, and there was no one else inside. They could have served us quickly, but instead, one customer service representative was doing her nails while another was busy talking on the phone. We waited a long time just to get our glasses. This kind of attitude shows a complete lack of professionalism and respect for customers. Overall, I would rate the service as terrible.
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