Essential Eye Care & Optical – Longwood

I had a very good experience. At check-in, I received a very pleasant welcoming. My wait time was minimal. I was greeted by the near future Dr. in training, she asked if I would mind if she checked my eyes and I agreed. She was very thorough , like Dr. Sherman! A very personable eye exam. She then took me to meet Britany for my new glasses, Brittany has always been very helpful regarding my glasses! On my way to pay, I was met by Dr Kelly and we had a great conversation. Check out was a breeze. Over all I enjoyed my whole procedure.

Unfortunately in my case, my experience is not so great. I had an appointment on first week of January today is 1/28 and I still don’t have my glasses. The pack follow up makes the matter worse.

I have been using Vision Specialists of Central Florida for thirteen years, and have always received excellent treatment and care. Dr. Kelly is personable and knowledgeable and takes her time with your exam and corrections whatever they may be! You receive personalized attention here, not just rotating people in and out like other large chain establishments. Absolutely the Best!

Love this office & Love Dr Kelly! It’s 2 years now and by far.. the most comprehensive eye exam my husband & I’ve had in years!! I was going to an Eye Specialist recommend under my insurance; It was big, impersonal & run like a factory. This office brings me back to the personalized experience that I remember.

I've been a patient here on and off for over 20 years, but it had been about four years since I last visited this office. I'm so glad I decided to come back. This was my first time seeing Dr. Kelly, and I can’t say enough good things about her. She’s not only incredibly knowledgeable and skilled, but she also has a warm, approachable demeanor that instantly puts you at ease. She took the time to thoroughly explain everything, answer all my questions, and ensure I felt confident in the care I was receiving. It’s clear she genuinely cares about her patients and their well-being, which made my experience exceptional. The entire staff is equally kind, professional, and welcoming, which added to this visit and my overall experience. As for some of the other review/comments about pricing—this is a for-profit business, like any other in our society. They charge what their services and products are worth, and it’s up to you to determine if you find value in them. Just like location, if cost isn’t ideal for some, there are always other options. That said, I’m confident that anyone who interacts with Dr. Kelly and this team will quickly understand why they have so many glowing reviews. Highly recommend!