Eye Care Alabama

I saw Dr. Mohon in August of 2024. I was impressed with him, as he was very professional and personable. I also made appointments for both my son and husband to see him, which they did. The doctor himself, is great. Two months later, in October I believe, staff called and advised me my contacts were FINALLY ready for pickup. My husband picked them up. It wasn't until November or December I needed them and then realized the staff gave me the wrong contacts. They were the wrong prescription. I made an appointment, took them back, to find out there was no record of them ever being "checked out" or given to me. For that fact, there was NO RECORD of me ever having paid for them!! I paid with my FSA (flexible spending account) card. So, I was not ever given the right contacts that I had already paid for once. I told them I wasn't paying for them again and would just order online. During this time, I also requested MULTIPLE time to get a copy of my receipt. I needed an itemized receipt due to me paying with my FSA card. They were never able to provide me with this, and offered several different excuses. I even gave them the invoice numbers I had on my regular receipt. They had no record of that either. I have gotten the run around, and finally made to feel like I was the burden because I kept calling "when there was nothing they could do". Now, I am left with $181 and some odd change to pay AGAIN because American Fidelity has deactivated my FSA card due to me not being able to produce an itemized statement or receipt. I am fed up and aggravated to say the least and no one in my family, and no one that asks about recs for an eye doc will get Dr. Mohans office.

Recently had an appointment and it was a great experience. The staff was professional and kind, facility was beautiful, and Dr. Mohon answered all questions I had regarding my exam and results. I highly recommend this office for all of your eye care needs. I ordered some glasses as well, they had a wonderful selection and I received them quickly. I will definitely be returning!

I recently made my second visit here to get a new set of eyeglasses. The appointment booking was easy and expeditious, but that's all I can say good happens. After all the initial checks and the doctor came in ....he did a couple lens adjustments and then almost immediately determined I had possible cataracts and wanted to schedule a follow up visit. At the time of making the second appointment it didn't occur to me WHY do I have to get another appointment for further tests when I'm here already? Then the next day the receptionist called in an attempt to reschedule my appointment for afternoon instead of morning. Since I'm a day sleeper I HAD to keep my appointment. But now I'm wondering why do they have to move equipment? And now I have possible glaucoma. Now I asked what about the cost? They are going to file with my medical insurance and it still is going to cost me $180. So I cancelled. I think this sounds fishy. So long story .....I still have no glasses . I don't really trust doctors but now I can't even trust eye doctorfir $'m heading over to get 2 pairs for $79

I have been wearing glasses since I was 4. I'm 43 and this was the worst place I have ever been. The receptionist was nice. The ophthalmologist was self centered and egotisistical. He put me through multiple tests that were in no way part of a basic eye exam. Charged more than double average rate for she exam. Had one of worst glasses selections I have ever seen. I waited almost a month to get my glasses in. They broke in barely a week and he wants to charge another 280 to replace them even though they are insured against breakage. Do not go here. He is just after squeezing as much money as he can out of you till you realize it and go somewhere else.

We went for appointments today for the first time. all 3 of us as a family and was not disappointed the staff was all very helpful, nice and awesome with our eye exams. If your looking for a good eye doctor this is definitely a place to visit. Awesome frame options as well!