Eyecare Center of Wethersfield

Dear Dr. Maha Ramamurthy, Words cannot describe how grateful I am for the care you and your staff provided. I was quite nervous about my eye condition, but your compassion and professionalism put me at ease. You have given me back my sight, which is truly the best gift of all. Thank you for using your talents to help me see the world clearly again. Sincerely, Frances B

I've been going to Eyecare Center of Wethersfield for a few years now. I can't recommend them enough. From the doctor to the office staff, everyone is very knowledgeable, friendly, highly efficient and helpful. I switched from a chain practice where the doctors were very pushy and I felt like they were always trying to upsell me on stuff I didn't need. Dr. Ramamurthy is not that kind of doctor. The experience with her actually feels like healthcare and not commerce. On the other side of things, they do have an extensive selection of frames and were really patient with me while I tried on multiple styles. They helped me pick out an amazing pair that were a little different for me, but really complimented my fearures and are classically stylish. I've gotten multiple compliments on them EVERY single day I've worn them. I really couldn't be happier with the practice or my new glasses!! They deserve more than 5 stars!

A great experience from top to bottom! Got me in quick for an appointment, explained each test thoroughly, and seemed like everyone genuinely cared! From the receptionist to the doctor all exceeded my expectations!

I have been a patient at this office for a few years now. Consistently Dr. Ramamurthy and her staff are professional and kind. The service is excellent. Responses to phone inquiries are very timely. The environment feels more familial than clinical and trust me, a nurse, it is a welcome change.

I went here for a routine eye exam using my vision insurance. It took a while for them to verify my insurance and the Dr. was ready to reschedule my appointment - literally sat at the front desk and told me to reschedule when they could verify it. Eventually, that got resolved. My co-pay was $5 and she said they would do a retina scan which would cost an additional $39. I said ‘ok’ and paid the fees. Went into the office and she was speaking at the speed of lightning and seemed more interested in rushing and being done with me. She did an eye scan and then told me she saw something on my retinas and her protocol needed me to go to the emergency room although they don’t have the equipment to test my eyes. So, naturally I asked why I would be going to the ER if they didn’t have the capability to do the testing. Then she asked what medical insurance I have and that she could do the additional test onsite to ‘see if’ it is really a medical emergency. Then she started googling the ‘issue’ and asked me to look at Google images to see if they matched the scan. At this point I was wondering if I was being seen by the custodian. Because if your job as a Dr. is to explain a condition to your patient, google images is not particularly reassuring. When the Dr. later confirmed with her assistant that my health insurance wouldn’t pay additional bills without a pre-approval/referral she said ‘ just go to the emergency room’ and then asked me to sign a form saying I was refusing to do so. Her tone was very alarmist and dismissive and she definitely was only interested in what she could bill. She was kind enough to mention that their progressives start at $500 and go up to $1000, if I would be interested in getting my new glasses there. Today I went to another eye doctor, and had my eyes rechecked because I felt Dr. Ramamurthy was a quack. My new eye exam showed I had NO issues and I had them do the works to be sure. Dr. Ramamurthy made up things to try to get me to pay for additional scans, likely to later tell me nothing was wrong. It was all about billing and money grubbing. I don’t know what kind of scam operation they are running over there, but save yourself and go elsewhere. All they care about is what they can bill you for. Terrible bedside manner. DO NOT RECOMMEND.