Eyecare Network - Maysville

The staff and doctors always take good care of me. They are polite and friendly.

Made appt. a year in advance, got multiple texts confirming appt. Got there to find out it was canceled. Made new appt. just to arrive to standing room only waiting room and asked to pay in advance. Waited a while and then found out they where running over an hour behind. Walked out. Do not waste your time, they have really gone down hill.

Not only the most beautiful receptionist and eye doctor ive ever seen, but its hands down the best service and attention ive ever seen and I've went to a lot of eye doctors. Most eye doctors spend 5 minutes tops with you. We spent 45 minutes getting everything perfect by trying on a few different prescription contact to be sure i had 20/20 vision. I didnt think it was possible to see as well out of contacts as you can glasses gut she definitely proved that theory wrong. I highly recommend this eye doctor if you want 20/20 vision and have bad astigmatism. I left with a glasses and contact prescription. #100 😍🤓👀

My elderly mother got an exam and ordered a pair of prescription sunglasses and glasses. The sunglasses were as ordered but the glasses were not. They’re large boxy MEN’S glasses that pose no similarity to the frames my mother picked out and handed to the employee. When my mother brought it to their attention, she was told she’d have to wait because the person that took her order was out sick so she got a runaround for days. My mother left the frames there and was told it would have to be discussed with the manager. So when my mother followed up as instructed, she was told there was nothing they would do and she’d have to pick up the glasses. My parents pay much of their vision costs out of pocket and they have been taken for granted and just told tough. This is not how you treat customers no matter how old they are.

Had an appointment that they cancelled due to a dr leaving and rescheduled. Showed up to the rescheduled appointment and my appointment was at 9:30, arrived at 9:00 and waited until 10:30 and they took 4 people in front of me that arrived after me. Had to leave to return to work. Nothing against anyone here but would not suggest anyone goes here unless you are retired or you have a few hours to wait.