Eyemart Express

I only give three stars from the experience of my first visit. In November I got an exam and purchased one pair of eyeglasses and one pair of sunglasses. The staff was awesome and I like my glasses. Cost = just over $500 I went back this morning to purchase two new pairs of glasses, and was barely greeted by a very rude and inconvenienced lady. When a customer comes to your business as a return customer, prepared to spend several hundred dollars you probably shouldn’t be so rude and treat them as if they are bothering you. Someone SERIOUSLY needs to learn some customer service skills! Instead I tried to inconvenience someone else with my money. It didn’t work as they were not inconvenienced at all! They were polite and helpful and that is why I will not return to your business. Someone else appreciates both me and my money more.

Rachel was excellent at helping me pick out frames that suited me and pricing within my budget. Had my pair of driving glasses ready in one hour. Excellent customer service throughout.

Never go to this place. Just waste of money and time. I had to change my subscription twice still it did not help and ended up realizing the subscription Dr. prescribed was unnecessary high and intense for my eyes. Also I did not like their behavior. It felt like they are treating me for free. The stuffs are very inefficient. They are nt supportive at all. Also they have limited options in store. My situation got worse after visiting this place.

Every person I got the pleasure of working with was polite, professional, and friendly. From check in to check out i couldn’t be happier! There are many options for pricing and style if you are nervous about paying out of pocket. The exam itself was quite reasonably priced as well. I left with two pairs when I intended on just one. Very happy, Thank you very much all!

My friend and I went in there as walk ins and were greeted most pleasantly. Dr. Pugh read my eyeballs like a champ. All associates were very helpful and gracious. What stood out to me too, was the store manager who took extra care to help me fit my face with some very nice frames. I would absolutely go back. Thank you, Eyemart Express. Job well done.