Family Eye Care Of Orofino (Dr. Rick G. Lundgren)

I have been going to family eye care since I was a child and I've recently started taking my children here as well. The people are always nice and helpful.

Did not do a complete exam, and I have no idea what I’m getting in my new lenses.

Called in because I had an irritated eye. New to the area and never been seen at this clinic. They got me in the same day, and I admit I was a little late because I went to the wrong building. I sat in the waiting room for about 30 minutes, about 5 minutes of which was spent filling out paperwork… got called back to the room and doc didn’t even introduce himself or ask what I was being seen for before I got sat in the chair with that thing over my face answering “which is better, 1 or 2?” A million times. After I was told my glasses prescription could be updated, I asked if the doctor had been told what I was there for, since it seemed clear that my issue wasn’t being addressed. He said no. This was puzzling, as I had certainly specified what I needed when I made the appointment. He pulled his microscope back out and after a minute I was told he could send a prescription for some eye drops. I could’ve asked more questions but wasn’t given any more information as to what could be wrong, if I needed meds or if it would go away on its own, etc. Sent on my way. I called back later and told them not to bother sending the prescription. I’m not looking forward to seeing how much this useless visit is going to cost me. Won’t be returning for further eye care needs and wouldn’t recommend them to anyone.

Doctor lungren and his office staff have always been very professional and accommodating when it comes to my eye care. That's not an easy task since I use the V.A. as my healthcare provider. It can be very difficult when it comes to dealing with the V.A. so kudos to doctor Lundgren and his office staff!

Great place to do business I am very satisfied . I gave 5 star review because doc and staff deserve it. I see other reviews here that are negative but you can't please everyone in a retail business and Google