I will not be back. My appointment was at 8:50am, i showed up at 8:38am and i wasn't called in the back until closer to 9:30am and i didn't leave the place until 10:15am. I have NEVER been at a eye exam any more than 30 minutes AT MOST, at another place i use. They are also high prices for contact exams, i only paid it because i was already there and didn't want to have wasted all that time sitting there just to find somewhere else to go at a later date. The staff was mostly friendly and the doctors are nice but just really not worth the time or the money in my opinion. I have gotten faster service and better prices at a different place many times before but they unfortunately didn't have any openings so that's why i found this place. They also did 3 types of drops in my eye for "dilation" and they let me leave with my vision still blurry and told me "it takes about 3 hours for vision to improve" THANKFULLY my work was only 7 minutes away otherwise i would have been screwed. When asked for the shades i was told "we don't have any". I've gotten my eye dilated many times and i have never had the effects last any longer than an hour at most. When questioned about the drops, i was just told "it will make your eyes feel heavy and numb" "it's for dilation" . Communication and helping me understand what was happening is very terrible. I just HAD to get back to work, bad enough it took longer than it should have. I also paid for this contact exam/fit and did not get fitted for them. Instead i just got handed the contacts to try at home and was told to pay at the counter and have a great day. Like what?!?!?! DO BETTER PLEASE.
Family Eye Clinic
About
Family Eye Clinic is an eye doctor and optical shop in Lafayette, Louisiana, located at 2041 NW Evangeline Trwy. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. The practice is in network with 13 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. Doctors at this practice include Gerald Gerdes, OD, Vallee Debellevue, OD and Stephanie White, OD. The optical carries 36 frame brands. It is open 5 days a week. Walk-ins are accepted. Call (337) 235-3160 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2041 NW Evangeline Trwy
Lafayette, LA 70501-1925
Get Directions - Phone
- (337) 235-3160
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 3:00 PM |
Currently open — closes at 5:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 455
Mrs. Felicia at Family Eye Clinic provided outstanding customer service from start to finish. She was friendly, professional, and took the time to make sure all of my questions were answered. Her caring attitude and attention to detail made my visit comfortable and stress-free. It’s clear that she genuinely cares about her patients and goes above and beyond to help. I highly recommend Mrs. Felicia and the entire team at Family Eye Clinic for anyone looking for excellent eye care and a welcoming experience.
Horrible experience. Waiting an hour and a half before seeing the doctor. All they do is move you from room to room and if you child is autistic; do not come here! Staff is impatient and won't try anything other then one thing. When we finally got moved to the exam room to wait on the doctor (wich we waited 30 minutes for the doctor) they had left the previous patients information up on the computer. While doctor was nice she only spent 5 minutes with us. An hour and a half wait for nothing.
I am happy with this eye clinic. I wear my I can't see with out my glasses and the lens fell out while wearing them.. I was told it was the framing itself somehow got broke. I brought it back in and they changed it out real quick and I made my youngest son a doctor's appointment..
Love this place everyone is patient and nice!! Especially Felicia she’s very warm welcoming and cute .
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.