It is very easy to schedule and reschedule an appointment if necessary. The receptionist staff was warm over the phone. Having Saturday hours makes attending appointments even easier especially at a time where it seems most physicians are reducing hours here and there even cutting evening hours. Upon arrival the staff is attentive and prepared for check-in. The support staff I encountered for Dr. was efficient and kind. The advanced technology used during the routine eye exam made the whole process smooth and comfortable. For a Wednesday appointment at 1015am I waited no longer than 2 minutes to be called back and was out the door by 1048. Typically I have seen Dr. James Ferguson, who I have always felt to be kind, knowledgeable, and efficient. At this visit I had the opportunity to see Dr. Liam Ferguson and I must say I am glad I had this opportunity. Dr. Liam Ferguson was just as kind, considerate, efficient, and knowledgeable. He didnt make me feel rushed or as if I was just another dollar through the door. He listened to my concerns and clearly explained my prescription and next steps. I highly recommend this practice and think that whichever physician you get to see - youll be in good hands.
About
James D Ferguson OD is an eye doctor and optical shop in Highland, Indiana, located at 8417 Kennedy Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames and contact lenses. The practice is in network with 12 vision plans, including VSP, EyeMed, Superior Vision and Aetna Vision. Doctors at this practice include Paul Veld, OD, James Ferguson, OD and Liam Ferguson, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (219) 838-2020 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
8417 Kennedy Ave
Highland, IN 46322-1139
Get Directions - Phone
- (219) 838-2020
- Languages spoken
- English, Spanish, Chinese
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Sunday | Closed |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 74
Jasmine was patient, kind and knowledgeable. Dr. Liam was and energetic and detailed oriented -he really listened to me. Jillian was great with my lens order. Overall, I’m very happy with my visit!
Dr Ferguson is very knowledgeable. I highly recommend Dr Ferguson because he really cares for his patients. He explains complicated issues in easy to understand terms. His office staff is very friendly and and welcoming.
Zero stars for service. Dr. is good but as far as his staff, horrible. Desk workers and Assistants (besides one) has the worst attitudes. One assistant loves to assume for you and every time I call I get the voice of someone that is dreading to talk and do their job. Won’t ever come back here.
Everything and everyone was great, and I am always very impressed with the service. Special thanks to Mr. Leo - he was super nice! Of course, Dr. Ferguson is at the top.
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