I am not the easiest patient to refract. My vision history is complicated (anisometropia, dry eye syndrome, inflammatory history), and after years of struggling with glasses I could not tolerate, I arrived with a fair amount of apprehension. In fact, I was initially opposed to attempting a refraction because of my prior experiences. That changed because of Hunter, the optometric technician who worked with me. He spent a tremendous amount of time taking my history, performing my preliminary testing, answering questions, and explaining each step of the process. His patience, professionalism, and knowledge earned my trust. More importantly, he had the ability to put me completely at ease. Because of Hunter’s reassurance, I agreed to proceed with the refraction, and I am glad I did. The process went smoothly, and I had none of the adverse reactions I had anticipated. Dr. Hutton was equally impressive: personable, thorough, and focused on finding a solution to my complicated vision issues. Like Hunter, he inspired confidence. I never once felt rushed in this clinic. In total, I interacted with four different professionals during my visit, and every single person was gracious, patient, and went above and beyond. I walked in apprehensive and wanting to get the appointment over, and walked out feeling relaxed and relieved. My needs were more than met, and I feel very comfortable making this clinic my permanent home base for eye care.Thank you Mid-Florida!
