Gerry Optical - Independence

2+ weeks for an appointment, they tell me the day before that they don't take my insurance. When I arrive for an appointment they don't tell me I'll have to wait (a big deal since I needed a ride because they are dilating my eyes), they take someone before me, and when I ask they admit it will be at least an hour. They used to be good but expensive. But this is ridiculous.

We have come here because of company I work fr first time gave them information on insurance told I just had to $25 f or no line bifocals n Insurance would cover transition lens part so paid then turn around calling couple day later say I had to additional $45 so did when glasses came in said I had to another $150 , because stop dealing with the eye insurance company two months Pryor 🤬🤬🤬 the next yr I ordered prescription was off n did not want to fix it , each time different people , last time the most unfriendly reception, , it not my choice to deal with this company but the have the current contract so I’m am forced here

If I could leave a no star rating I would! Awful communication, disorganized and pushy!