Just moved to the area last year and selected Family Eye Care because of my insurance plan. Had my first appointment today. The staff was welcoming, friendly and helpful. I received the most comprehensive exam I have ever had. Both Gracie and Dr. Alvarez were wonderful. Very pleased and happy I chose them.
About
Located at 1106 Washington St in Grafton, WI, Grafton Family Eye Care is an eye doctor and optical shop serving the Grafton area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. VSP, EyeMed, Davis Vision and Superior Vision are among the 13 vision plans accepted. 5 doctors are listed here, including Jennifer Alvarez, OD, Cheryl M. Roers, OD and Joseph Delgado, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. Walk-in visits are welcome. Call (262) 375-0220 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1106 Washington St
Grafton, WI 53024-1916
Get Directions - Phone
- (262) 375-0220
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:30 AM – 5:00 PM |
| Tuesday | 8:30 AM – 5:00 PM |
| Wednesday | 8:30 AM – 6:00 PM |
| Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 1:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 143
The staff there are very kind. Our little guy was very wiggly and energetic, and another staff member came over to keep him occupied while I did some paperwork! So thoughtful! Dr. Alvarez is knowledgeable, professional, and kind to work with. She's great with kids. I highly recommend!
Last year, my exam with Dr. Jennifer was excellent. Her bedside manner is something that is often missing in healthcare today. She took the time to answer my questions and provide thorough patient education, and the exam itself went very well. I truly appreciated the level of care I received at this practice. The assistance I received while choosing lenses from the young man in the optical department was also wonderful. He was very kind, patient, and extremely helpful throughout the process. I do wish there were more lens options available, but I ultimately ended up happy with the pair I selected. Overall, it was a very positive experience. The only reason I will not be returning is because I have since moved far away from the area. Before leaving, I made sure to recommend the practice to friends, and they have also shared with me that they were just as pleased with the level of care they received during their visits with Dr. Jennifer. I just had an eye exam in my new area that didn’t go as well and reminded me of this place that I was grateful to find last year.
My first appointment as a new patient was welcoming and organized with a thorough exam. Because Grafton Family Eye Care has a wide assortment of frames, I purchased everyday glasses and sunglasses. Overall, my experience was highly satisfying.
My daughter’s first eye exam. She was a little nervous but loved looking at all the options of frames. The doctor was so flexible when my daughter wanted to explore the instruments and even brought out the collections of prisms to show her. It was a fun experience and I’m sure she’s going to do great with her new glasses! Thank you for being so open and making the experience fun for her.
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