Grays Harbor Vision Clinic

I called in there this morning to make myself an appointment the receptionist female that answered the phone was extremely rude. Like She wasn’t like too thrilled or even like helpful at all

I don't like to give bad reviews, but if it saves someone else some time and money, then it's a good thing. I saw Dr. Berkin when I moved here and really liked him, but what followed turned me off of this office. I unfortunately can't recommend them to anyone. After what I thought was a thorough exam, I picked out my frames. It took quite a long time to get them, and once they arrived, I went in to try them on. The lady who helped with that rushed me through - she was with me less than 5 minutes, then I was ushered out the door. I felt like the prescription wasn't right as I was driving home, and the more I wore them that day just confirmed it. I called the office to see what could be done, and got no empathy, just, "I'll give Dr. Berkin the message and he'll call you back." Long story short, I never got called back. They gladly took my money, but wouldn't correct their error. I read another review here of someone that had a similar experience. No feedback from the office at all, after they screwed up. STAY AWAY!

Wonderful experience, staff was fabulous and friendly. The optometrist was very informative

Small office that is beautifully decorated, clean, they have a small table for children with magazines. The eye doctor was professional and knowledgeable. The staff I encountered were very nice in person. I am on a budget and was making sure to only request services that my insurance would cover. After my appointment for contact lenses, I was told to make a follow up appointment. I was very hesitant to go because I live far away, have a 20 month old, cost of gas, time driving, etc. I was reassured that it would be FREE. I then received an unexpected bill from their office for this follow up appointment. I called to confirm this and tell my story to the receptionist. She was kind but did not give an apology or remove the fee. Unfortunately I have now transferred to another optometrist.

I’m been a patient here for years. Always a wonderful experience for myself and my children. Dr Melhoff provides excellent care and is very funny in the appointments. I’ve always gotten my glasses and contacts in a very timely fashion. I’ve only had one mess up by the lab one time and the office let me know right away and had it fixed immediately. The office is neat and clean and the staff is very pleasant.