⭐⭐⭐⭐⭐ I had a great experience with Helm Vision Group. Everyone at the front desk was very pleasant and welcoming, and I was able to get an appointment fairly quickly. The doctors and support staff were friendly, professional, and made the entire visit very comfortable. The office itself is beautiful and very well maintained. Overall, a great experience and I would definitely recommend Helm Vision Group!
Helm Vision Group
About
Located at 27420 Tourney Rd in Valencia, CA, Helm Vision Group is an eye doctor and optical shop serving the Valencia area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and contact lens fitting. VSP, EyeMed, Spectera and Aetna Vision are among the 10 vision plans accepted. Care is provided by Talisa Chhabra, OD. The optical carries 36 frame brands. It is open 5 days a week. Walk-in visits are welcome. Call (661)259-3937 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
27420 Tourney Rd
Ste 100
Valencia, CA 91355
Get Directions - Phone
- (661)259-3937
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:30 AM – 5:00 PM |
| Tuesday | 8:30 AM – 5:00 PM |
| Wednesday | 8:30 AM – 5:00 PM |
| Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 5:00 PM |
Currently open — closes at 5:00 PM. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 625
The staff are all very friendly and competent. I felt taken care of,, not rushed. They seem to have their procedures down pat and the office appears to run very smoothly. I usually order my reading glasses through them, but have decided to try another supplier to see if I can find the same quality for a better price. The cost of their frames seem a bit expensive.
I recently brought my two children here for exams, and while the clinical side was fine, the experience at checkout was appalling. After spending over $500 for the visit, I had a few simple questions regarding the breakdown of costs. Instead of receiving professional assistance, I was met with extreme rudeness by the front desk staff member, Yadira H. She was incredibly condescending, actually raising her voice and repeating the same lines over and over in a robotic fashion rather than engaging with my questions. It was shocking to be treated with such hostility as a paying customer—and more importantly, as a parent—simply for wanting to understand the billing. It has been several days and I am still bothered by how we were treated. Professionalism and basic courtesy seem to be missing at the front desk. We will never return to this practice, and I highly recommend taking your business elsewhere if you value being treated with respect.
I had a notable impression of Dr. Helm from my first visit. Having a specific disorder, sjogrens, I search for a doctor who is knowledgeable of the latest treatments. Dr. Helm is not only knowledgeable but professional and kind as well. His willingness to listen to a new patient with questions and give answers was reassuring. I know I have found a “best” category ophthalmologist.
Best experience I have had at a vision appointment. Staff & doctors were great. Highly recommend.
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