I arrived at 7:45 for 8am appointment and was given a mask as I don’t normally wear one due to my cardiac and lung problems which I explained to receptionist. I was given numerous papers to complete taking about half hour. When I handed the paperwork back I was told I needed mask over face and nose. I again explained my medical conditions and that I’d pass out with mask over face and nose and every doctor understands this. Receptionist just kept repeating it their policy and told me to call back and reschedule when I can wear a mask over face and nose — like I’d be miraculously cured of emphysema and cardiac disease. Might as well have told an amputee to call back when their limb grows back I had to leave without emergent care I needed. I called the main office to advise of situation when returning home. After being on hold for over 10 min I was told manager would call me back in a few min. Five hours later I called back and was told manager would be in a seminar for the next few business days and would get back to me in the future . They should just let the public know they don’t treat people with cardiac and lung diseases because it’s against their policy. Should be ashamed of themselves
