Kentucky Medical Services

I went to this UK clinic today and had a great experience! They said the wait would be over an hour, but we got called back less than 10 minutes of waiting. The nicest lady came in and checked my vitals and was incredibly calming and reassuring. I mean the best I’ve ever received in the doctors! I have anxiety and she said “We are here to help you, and if we can’t we have friends who can!” I mean just 10/10!! The Dr was amazing she was straight to the point without any feelings of being rushed or ignored. I will 100% be coming here from now on! I was out in less than an hour including the time I waited at the pharmacy! Also the building was very clean and inviting!

Absolutely disgusting and greedy to force patients to pay a fee for the facility. I understand drs need to be comped for their time, but to force a fee at the time of treatment and to force a fee weeks later is completely greedy. Your facility looks awful anyways.

Connie at check in is fabulous. She is so nice and checked in on us and our kids as we were leaving. Such a pleasant experience from start to finish.

ABSOLUTELY HORRIBLE. The nurses are rude and demanding, no one listens or actually cares, no one communicates. They make changes to your chart and medications without your knowledge. It's truly scary the lack of care and how this place operates. You'd be better off just not going at all rather than here because at least then there wouldn't be false medical information in your chart, you wouldn't have to be passed around by rude, demeaning nurses who don't care about your well being or health at all, you'd wouldn't have to worry about going with out your medications, you wouldn't have to worry about not being listened to and ignored, you wouldn't have to be scared and uncomfortable that your health care is jeopardized by inexperienced rude people with. Saw them for an issue for years which they blatantly neglected and when I went to a different dr they immediately said I needed surfer bc it turns out it was cancerous and the doctor just ignored everything I said every appointments for 4 years. They don't listen, they make assumptions, they put false information in your chart, they will not listen to you, they ignore test results, won't follow up, generalize concerning medical info, ignore your concerns, ignore your symptoms, the list goes on. Going here is not only pointless and a waste of time is so frustrating and run by a bunch of inexperienced, immoral, egotistical doctors and nurses that cannot be bothered.

We've been a UK regular since my daughter was born 8 yrs ago. I'll be looking into other options now. We see neuro on a regular basis but had never been to this clinic. The people are unfriendly and not helpful at all. There are no signs upon entering to even tell if you at the correct building. We were 20 min late due to trying to locate where we were supposed to be(multiple entrances) so only 5 min past their grace period. They refused to see us and even refused to tell us they weren't seeing us. Just gave us a number to call and told the poor guy at registration to hand it to us with no explanation. So he didn't even know what was going on.. Worst experience I've had with UK neuro to date. Not one indication there is even neuro in the building.