Tired to make an appointment, they mandate to have a picture taken for $40, I said I’ll call back if I find another place, and it turned into a whole big discussion. At the end when I called to cancel my appointment, they hung up on me.
La Habra Hills Optometry
About
La Habra Hills Optometry is an eye doctor and optical shop in La Habra, California, located at 601 E Whittier Blvd Ste 102. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam and glasses & frames. The practice is in network with 9 vision plans, including VSP, EyeMed, Aetna Vision and Cigna Vision. Care is provided by Celeste Pinkham, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (562) 697-6733 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
601 E Whittier Blvd Ste 102
Ste 102
La Habra, CA 90631
Get Directions - Phone
- (562) 697-6733
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
Doctors at this practice
Reviews on Google 19
Dr. Pinkham and assistant Ashley are truly the BEST and MOST PATIENT very knowledgeable and professional they will always provide the best care and are very helpful with everything!
Used to go there for years until I asked the receptionist a question and she copped an attitude and I told her to tell the doctor I was not going back and it was because of the receptionist she lost a patient. For better service and fair prices Americas Best is a way better option. By reading the reviews I can see Ariel already cost the doctor three customers. That's money out of her pocket. This lady charged me 700 dollars for progressive lenses, and I just paid 300 at Americas Best.
I had been to this office prior in the past for a few routine eye exams for my daughter. (Some insurance changes and years in between passed). I didn't have a single issue with this office, mind you, I rarely had to do Optometry visits since we didn't have eye issues. I went in Jan 2019 to get a pair of lenses (prescribed at Kaiser) and let me tell you Ariel was such a sweetheart and was very informative since it was our first time getting a pair of glasses. We got that situated and very thorough Ariel was. Went back after 2 weeks to pick them up and once again we were helped by Ariel. She made this a very pleasant visit overall. From selecting a frame to leaving content with our prescribed lenses. 2021 Visit: (I am very mindful and considerate of other in following CDC guidelines and distancing). I decided this time around to take all 3 of my children to get their eye exam at this office. 2 different appts. Worst decision I have made for them. Calling and scheduling was very pleasant but the office visits overall felt very "rushed and pushy". They called me like 4/5 times to keep reminding me of our appt until like that Friday before our appt. Which was feeling like harassment.. I did make it very clear when signing in I would not be forcing my children to any exam they did not feel comfortable. I was informed by receptionist that wasn't an issue. Made me feel more at ease. Once we got to doing a few of the machine exams is when the Dr was "forcing" my child's head into holding still and into the machine for the DRI exam. Mind you he is only FOUR. She made us feel like "hurry up and get out" rushing everything. Conclusion was, they all needed glasses and I had to pay in full (Very expensive for each one and not given time to even think about it because she kept pressuring me). Im not the Dr but I do observe my 2 young children well and they haven't complaint to me or nor have I seen them struggle to see. (I also considered their day care provider too for this option and if they noticed them struggle to see or read, no issue). I had done some research and found everything she was telling me I needed from exams and lenses for 1/2 her price!!! Dr herself doesn't let her assistance do anything. She does all exams to checking us out and charging. By the way, she over charged me for our copay (she kept saying that was their copay for her office and that was what my insurance said) and also for exams performed; not including for the glasses I didn't get with her, thank God. Called my insurance and yes I was over charged for copay went back to get refunded. I felt like they do that alot there that all they said was "sorry". NEVER AM I GOING BACK TO THEM, EVER!!. I found another office that took their time and considered my opinion in our eye care. Plus, made my children feel very welcomed. Will be looking into filing a complaint with my ins for their office. Very unprofessional of the Doctor herself. Avoid this office, better offices out there.
Always helpful very accommodating. Ariel is very patient warm and caring with my daughter who gets frightened easily. Very thankful for the patience and i formation given to us about our three childrens eye exams. Definitely a great place for the whole family to get checked out.
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