Lancaster Eye Institute

Dr. Shabatian was amazing. He went above and beyond my expectations and really took great care of my eyes. He found I had gloucoma and told me he could fix it during the Cateract surgery. I really appreciated how another Dr. checked my eyes at my day after follow-up…and they were very kind. From being checked in and out by the receptionist, to all the folks having me look thru all the various machines to determine if I had cataracts my visit was great. Dr. Shabatian is professional and yet personable. Both he and Dr. Patel answered my questions in layman terms and did not appear “put out” by my questions or too busy. The surgery center they use is amazing! organized and they have the routine down, the nurses are very nurturing, knowledgeable and kind. Painless procedure!! Thank you Lancaster Eye Institute!!!

Scary levels of unprofessionalism and medical irresponsibility. I got here and unannounced they said that part of the procedure is dilating my eyes, and that someone should have told me "but if they didn't, they're telling me now". Then they say, "yeah, it will last 24 hours and it's up to you if you want to drive home." Up to me??? You're the medical professional. I ask them will it affect my vision? "yes." OK THEN WHY WOULD ME DRIVING HOME BE AN OPTION? IT ISN'T! The nonchalant attitude during this encounter was what put the icing on the cake. The mountain on the molehile. These people just don't care,.or they don't know to care. Either way, my first encounter with them, they were willing to jeopardize my health, my safety, and the safety of others on the road, due to what seems like pretty egregious miscommunication or lack thereof, I would avoid this place at all cost.

Absolutely a great experience with excellent results after surgery. And the aftercare is incredible. This is one of the very best medical staff I ever experienced.Doctor Shabatian has a very impressive style of informing the patient about the procedure and gaining my confidence and trust in a holistic manner. Kudos to Dr Shabatian and his staff.

I was there 3 hours for an eye exam on my first visit this is absolutely unacceptable. I won't be back. They were very poor in communicating the process they left me sitting in chairs that were very uncomfortable for a half an hour between each test. Not an experience I wish to repeat there are many opthamologist so I'm sure don't make you stay there for 3 hours to complete their tests.

First visit all staff were very attentive and thorough