I needed an eye exam. I paid out of pocket. My plan was to use the prescription to buy my glasses elsewhere. The front desk refused to give it to me and made me pay for a piece of paper with my prescription. I know this is illegal and everyone should be aware of this type of activity in this establishment. Unfortunately I didn't have time to discuss this and coughed up the $20. Greed will one day be the end of this establishment. "It is illegal for an eye care provider to charge you a fee just to provide a copy of your eye prescription. Under the Federal Trade Commission's (FTC) Eyeglass and Contact Lens Rules, doctors must give you a copy of your prescription immediately after an exam, regardless of whether you ask for it or buy glasses/contacts from them."
About
Lens Lab Express is an eye doctor and optical shop in Brooklyn, New York, located at 972 Flatbush Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. The practice is in network with 16 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. Care is provided by Leo Esses, OD. The optical carries 36 frame brands. Walk-ins are accepted. Call (718) 826-0005 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
972 Flatbush Ave
Brooklyn, NY 11226-4018
Get Directions - Phone
- (718) 826-0005
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 22
I had an issue with frames and Leo took care of me; he has a knowledge of frames and glasses that not only impressed me, but made me very grateful for having selected Lens Lab Express Optical. I’ve been wearing glasses for over 50 years and I appreciate knowledgeable and helpful opticians.
If I could rate this place zero stars I would. Scheduled an appointment 2 days ago. Called to let them know that I was running late, the lady on the phone simply hung up. Didn’t even offer another date or time. The doctor is also very cold. You can tell he cares more about your money than putting you in glasses that will benefit you. Definitely a few more locations in the area more worth your time than this place PS: I did not have the wrong location. I walked in and spoke with you and that rude lady that hung up on me. You two don’t even know when your last appointment is. You are telling people 5 meanwhile she is telling people 4:45. Do better
I walked in & was admitted immediately on my appointment. Very friendly & informative in every step of my exam. I highly recommend "Lens Lab Express" for anyone looking to schedule their next eye exam! Ask for Dr Esses
This business definitely deserves 0 stars , I had an eye on 10/22. His attitude sucks, and doesn't even let you know that your glasses are ready for pickup. After waiting a month I finally called only find out that they are ready, fast forward to today, I go to pick them up , HE CANT CANT EVEN FIND THEM. didn't even take the time to properly search for them .. DISGUSTING CUSTOMER SERVICE
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