Lens Lab Sunnyside

I'm rating this 4 stars as I am mindful that this is a small business, but honestly I had a 2-3 star experience. Everyone who works here is very nice, but there is a level of care that is missing. I came for my annual check-up and neither the front desk nor the doctor checked if I needed a prescription for contact lenses. I brought my contacts and spoke about using them, so I thought this would have been obvious. After I left and found out later that my prescription is not for contact lenses, they told me I should come back for another appointment. On another note, the advice I got here for my dry eyes was generic and not very helpful. I especially felt this way after I went somewhere else and that doctor worked hard to figure out the root causes by looking at my eyes closely, asking me questions, and presenting a collaborative treatment plan. I went elsewhere near Vernon Jackson that takes General Vision Services insurance. After that experience, staying with Sunnyside Vision Center would have been settling given the extra care that I seek for my eyes. If you want to get your vision taken care of without any frills, this place will get the job done. I appreciate that they are responsive and have appointments readily available.

The doctor here was great very kind, thorough, and explained everything clearly. However, the front desk was extremely disappointing. They refused to give me my PD (pupillary distance) or explain how it’s measured, insisting I could only get it if I bought glasses from them. The glasses were also very expensive for me $400 with discount and didn’t match my style preferences, making it feel like the focus was more on selling than helping patients. Just so you know, I went next door to another vision place, didn’t even do an exam there, and they measured my PD immediately no hassle at all. I would recommend the doctor, but not the customer service. BAD AND NOT HELPFUL AT ALL!!!

My first time visit was amazing. The staffs were very friendly and helpful. They have complete eye testing equipments . All the equipments and place were very clean. Am very impressed with the doctor’s clear vision explanation about my eye report. Didn’t have to wait long enough. I would definitely recommend this spot for your eye check up.

I had a great experience at Sunnysight Optik! The dr. was incredibly informative and walked me through detailed images of both of my eyes. I’ve been showing everyone the scans on my phone and telling them about this thing called arteriovenous nicking—apparently my eye veins and arteries are kind of interlocked! Who knew an eye exam could be so fascinating? The equipment is brand new and super high-tech, which made the whole process quick, smooth, and actually fun. I also picked up my yearly supply of Acuvue Oasys contact lenses in a few days. Much faster than other places I went to in the past. Highly recommend this spot if you want a thorough, tech-savvy, and friendly optometry visit.

Went in thinking I’d be there forever, like every other optical office around here, but nope. They actually ran my eye exam on time, explained what’s up with my prescription, and helped pick lenses that make screen time way easier on my eyes. Glasses were ready quicker than expected, and they offered a great price with my insurance. Customer service felt real, not fake-smiley. Will definitely come back 🙌