LensCrafters

I had a great experience at LensCrafters! The staff was incredibly helpful and didn’t push any upsells on coatings for my progressive glasses. They accept major insurance, so I paid only a third of the retail price. My awesome Tom Ford frames were ready in just 3 days! Thanks for the glasses!🤓

Went into LensCrafters today to purchase a pair of prescription glasses and Tirza assisted me for the second time. She was very knowledgeable and advised me on what frames to get based off my prescription. Her customer service was excellent and she was a delight to work with. Thank you Tirza for immaculate service! Definitely recommended

I had a wonderful experience at LensCrafters in Woodbridge Plaza. I came in to get glasses for my 13-year-old son, and the staff was so friendly and helpful in guiding us to the right frames. They offered a great selection, and we found a stylish pair that he really likes. The lenses came with blue ray protection at an offered price, which gave me peace of mind. Overall, excellent service and value—I highly recommend this location! ⭐⭐⭐⭐⭐

Very helpful. They do not rush you. They cover all things you need to know. Answer all your questions. This Woodbridge location is great to go to

The LensCrafters at the Woodbridge mall takes advantage of your ignorance as a consumer and tell you that you “need” all the extras. The sales lady was nice but totally hosed me and upsold me with the bare minimum amount of information provided (eg transparent darkening without telling me the color). The lady that operates in the area closer to the doctors office (not the sales ladies by the frames) that helps you with your new glasses needs a little more patience. She told me to “stop” taking the new glasses off doing the setup when I simply wanted to compare my vision with and without the new glasses on. They also promised to call me when the glasses were ready but only got a text message which went into the iPhones “spam” text folder and I stumbled upon by pure chance. Lastly, they give you nothing. No wipes, no post sale advise on maintenance, no microfiber cloth or cleaners. Really barebones, no frills. Premium price, low budget package of goods and service. My recommendation: do your research and if possible bring a spouse or friend to “have your back” as they will try to hustle you.