LensCrafters

I had such a great experience at LensCrafters thanks to Sal! He truly went above and beyond to make sure I was taken care of and happy with everything. He was incredibly patient, knowledgeable, kind, and never made me feel rushed. He took the time to answer all of my questions, explain everything clearly, and genuinely seemed to care about making sure I had the best experience possible. Customer service like this is hard to come by, and Sal absolutely deserves recognition for it. He made the entire process so easy and enjoyable and is a huge asset to LensCrafters. I would definitely recommend asking for Sal if you visit thank you again for going above and beyond!

Jonathan and Kapila were extremely kind, professional and very helpful when it came to choosing the right frames for me. Jonathan helped choose the style while Kapila explained how to properly use progressive lenses since it was new to me. Great team at LensCrafters! (Best wishes to Jonathan. Enjoy the time with your new baby! It goes fast.)

Excellent experience during the Presidents’ Day sale. I came in for new frames and initially forgot to use my vision benefits on the Tom Ford purchase as well as a special coupon. I returned to the store after realizing this and Apprentice Optician, Salman Mahmood generously helped me to cancel out (i.e. processed a return for) the initial transaction and process the new one using my benefits and the $50 coupon. He also gave me a quick debrief on the key features of my benefits and when I am eligible for new frames/lenses. In the end I saved an additional $95 on top of the holiday sale. This was truly much appreciated. Great job Salman and team (honorable mention for Miles).

A big shout out to Sal M !!! The service was outstanding, and Sal made the whole process easy and enjoyable. He was patient, helpful, personable and he genuinely cared about getting everything just right for me. I highly recommend to anyone looking for quality eyewear and excellent customer service to see Sal M because he is phenomenal!!!

Salman at LensCrafters in Freehold was extremely helpful and provided excellent customer service. He was very friendly, patient, and experienced, and helped me fix my glasses. He went above and beyond to make sure everything was taken care of. I highly recommend Salman for his outstanding hospitality and service!