LensCrafters

I went to look for frames and had a wonderful experience. Alaa was super kind and helpful and made everything so easy. I found the perfect frames and they checked to see if my lenses were available. I can't believe I get to pick up my new glasses just a day after picking them out.

I had an amazing experience during my eye exam with Dr. Gentile. She was extremely professional, thorough, and took the time to explain everything clearly, which made me feel very comfortable and confident in my care. I also want to give a huge shoutout to Jamie and Javad, who helped me pick out my glasses. They were incredibly patient, knowledgeable, and genuinely cared about helping me find the best frames that looked great on me, not just something quick or easy. Their attention to detail and honest opinions made the process fun and stress-free, and I couldn’t be happier with my choice. Overall, the entire staff went above and beyond. Highly recommend this office for both eye care and amazing customer service!

Came in for fixing my glasses which had gotten bent while playing basketball. Jamie was super helpful and fixed it right away. Loved the service and would highly recommend!

I came in to get my glasses fixed and they were so immediately helpful! It only took 10 minutes and my glasses are as good as new.

pretty rude on the phone when i called to get the lenses i purchased installed in my sunglasses they told me they sent the lenses back to the manufacturer without informing me. The administrator was named Javod and he wasn't very nice at all. He kept throwing it in my face that I had had setbacks in health this year that made it difficult to pick up the lenses when I'd have liked to. Despite this i stayed in contact with the store to ensure they didn't send the lenses back, so learning that they had done so without even calling me to tell me was extremely disappointing. I finally felt well enough to pick them up and they ruined my plans. Javod making me feel like I needed to explain my health issues to him was very unprofessional. It seems like he has been on the phones too long and has grown too familiar with customers. The way he spoke to me reminded me of how my brother used to tease me when I was a child. Maybe it was a bad day but after my experience I don't think he should be interacting with customers on the phones at all.